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Every cloud etc ! BUT make sure its up to date and backed up on your PC too !

There has one good thing come out of it Laird. It has given me the chance to fully update my tree. Maureen

Understandably so ...... Just persist - insist they give you the information - and cite the other example.

Laird I got no joy at all with them. They told me to search for a name in my tree and If I found one then they might be able to do something. MIGHT. All the names had been deleted so how could I find one. I am still very annoyed. Maureen

Hi All My daughter's boyfriend Ben has also had his tree removed from the site when he logged on only his name was left in his tree. It had happened just a few days before mine had dissappeared. Maureen

Sorry to hear this Maureen. Ask GenesR for a log of when your Id was used up to when you saw the tree was gone. They might even keep IP addresses too ....

Hi Irene Sorry to hear that you are having trouble also. I think genes has a Hacker. I have since changed my Password on here and I am now backing the info up every time I log out and Sign out as A safeguard. I have had to rebuild my tree from Just me. I got no joy when I E-mailed them. They said there was only my name in my tree and I had deleted it. I did'nt do It. All you genes users be warned. Maureen

My tree has also gone when I click on my name only my parents are showing, my father tree is not there at all, only three generation of my mothers, my greatgrandmothers I had back to the 1600's. My husbands is not there, They say there is only 280 names there but they are not showing on the treer but that is nowhere like what I had, there are only 2 names listed under my name which is mine and my dads, my paternal grandmothers family names have disppeared completely off the name list. as had others. It was all there last time I visited. I have been with genes reunited since they started. I wrote but got a standard response that did not answer my question, have replied and waiting for a reply.

That's a relief Maureen, lol. Heather

Thanks Heather I have that file. I was just chattin about it in Chat Which has reminded me that it I have so much of the tree in there on other comp. Thankyou Maureen

Hi Maureen Please think about having a family tree on your computer. You can download a program free from the LDS site. Heather

Thanks Everyone I think I'm over the shock, IF I start to rebuild is a different matter. It takes so long to upload the names in

It may be a long shot - but GR must keep back-ups of everything on here in case their servers fail...perhaps it can be retrieved?? William

Oh God am I upset

My James Labron. There are only two on now and neither is the one that I put on

My name is there and only my name left I name and one surname Everything else has gone Someone must have the password to my account on here and deleted it

Maureen, Have you tried searching for your name in the Quick Search? Crista

I was thinking about re joining once my membership was up but whats the point if someone can come along and delete a personal tree

No Just the one account on here

Maureen, Do you have 2 logins by any chance? Seen this before when people have registered twice. What's an unusual name in yor tree? Then we can look to see what member id it has next to it. Crista