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Grrrr...Renewal! How does Pay Pal work?

ProfilePosted byOptionsPost Date

Clitheroelass

Clitheroelass Report 28 Feb 2008 06:11

I am on continuous membership & my subs where due on tuesday, also on maestro card got a receipt and money gone out of bank.
Tracy

maggiewinchester

maggiewinchester Report 28 Feb 2008 00:16

Well when I was renewed last August, it was via my daughter's Maestro card. She had paid for me the previous year and apparently I was on 'continuous membership' (but not wnen I looked!!!!)

Seems a bit of a 'hit & miss' affair to me!!!

maggie

Clou

Clou Report 27 Feb 2008 23:15

Yeah i thought too very strange!!!

Clare

Sam

Sam Report 27 Feb 2008 23:12

Very strange... either they want me to renew or they don't! Maestro is the debit card of choice from a lot of places these days so I don't know why they have withdrawn this option, it has always worked in the past!

I am trying to get rid of my credit cards...

Clou

Clou Report 27 Feb 2008 23:09

Hi

My usual card is maestro... my sub ran out on 23rd feb.. but did not renew... but now the day after i have had receipt saying it has been renewed til feb 09... checked my bank account and it has gone through!!.. dont understand all this fuss!!! but i know ancestry do not accept maestro at all though!

Clare

Sam

Sam Report 27 Feb 2008 23:08

Hi Chris,

That is why I used Pay Pal. I went to renew and discovered that the option to use Maestro/Switch had disappeared so noticed the new Pay Pal link and thought I would use that as my as cards were all registered already because of my rare transaction via Ebay (I was too lazy to get up and get my purse, lol).

I got a receipt, payment seemed to go through ok etc, so I logged into my Pay Pal account to see which card would be debited. As I have mentioned, the details they hold are for my Egg card which Egg have kindly cancelled (along with 160,000 others) and it expired at the end of Jan anyway.

If I don't apear tomorrow, you and I will both know the answer to my question! I just wondered if anyone with more PP experience than me knew what happens if an expired/cancelled card is used.

Sam x



Chris in Sussex

Chris in Sussex Report 27 Feb 2008 23:02

I guess Sam you will shortly disappear lol

Seriously though...
I always thought that Paypal was a guarantee to the recipient that they would get payment so they were confident in sending goods or providing services....I must have been wrong in my assumption given your experience.

I do have a Paypal account which I rarely use (just for Ebay) and I certainly didn't know this site gave you the option to pay that way.

Am I right in thinking that I have read on the boards that Genes have withdrawn the facility for payment by Maestro ect? If so then I suppose the Paypal option is a good thing.....If it works :)

Chris

Linda

Linda Report 27 Feb 2008 22:46

If GR doesn't get their money because the card is void they will e mail you asking for details of an alternate card. Don't know about Pay Pals though.

Sam

Sam Report 27 Feb 2008 22:44

Just checked, definately my Egg card that has been used. Cancelled and expired! What will happen?

Sam

Sam Report 27 Feb 2008 22:38

As much as I didn't want to (honest!), I have renewed my subscription to GR.

I opted to pay by Pay Pal and my payment has obviously been accepted as I can post on these boards again :-)

When I chec my Pay Pal account, the only two payment options I have set up are for an Egg credit card which they have kindly cancelled for me and another credit card that has no available credit on it!! If I click on the details of the payment to GR, it only shows me the last 4 digits of a visa credit card, which I'm pretty sure are the Egg card (which has expired, apart from anything else...).

Does anyone know what will happen? I have entered my bank account details so I can use that via Pay Pal in future, but it says that this takes 3-4 days. Will my subscription be cancelled again once they realise that they can't get funds or will funds already have been authorised as it seems that I am up and running again?

Will my Pay Pal account go into 'overdraft' until the bank account details are confirmed? I have tried looking at PP's FAQ's but can't see the answer.

Cheers
Sam