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Top tip - using the Genes Reunited community

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Asking for help?

ProfilePosted byOptionsPost Date

Heather

Heather Report 15 May 2008 23:36

Bless you Tracey - we have a thread like this now and then because it can be very frustrating sometimes :)

Tracey

Tracey Report 15 May 2008 22:37

I am a newbie on this website, and may I just say a few words of thank you's to all that have put me in the right direction to starting my family tree. I have of course thanked them on the threads, which to me is just natural as I was brought up to remember my manners. If it wasn't for the kind souls on this site, with helpful (and fast) information, I would never have got as far as I have.

So a big THANK YOU to all helpers!

Moggie

Moggie Report 15 May 2008 22:28

Ed member no 1578455
add something constructive to this thread or "get real" on another board.
Moggie

Heather

Heather Report 15 May 2008 21:23

Or Sam, you attempt to find as much as you can for someone and then they tell you Oh, I knew that - when all they have put is "I am trying to find xxxx"

We did do a thread on this before and its a shame GR doesnt produce a stickie for the top of each board. After all the members on here do all the work which makes the success boards full - you would think GR could rustle up suitable guidelines.

What does "get real" mean anyway?

Sam

Sam Report 15 May 2008 21:05

I have to agree with the 'sticking around' bit. I have answered quite a few posts in the last couple of days, asking for further information on a very sketchy request for info.

None of the original posters have come back to either supply info or to say that they don't have it.

How do they expect to get any help?

Sam x

unsub

unsub Report 15 May 2008 20:40

Thanks Claire - that is what I normally do.....just checking that that was right though. I'd be lost without the help I get on here.

xx

°o.OOº°‘¨Claire in Wales¨‘°ºOO.o°

°o.OOº°‘¨Claire in Wales¨‘°ºOO.o° Report 15 May 2008 20:10

Here we go again. Every time someone puts a thread up to try to help US that do the work round here, someone has to get their oar in.


Sunshire Bear, Lindsey & Kay are right about thanking on a thread, pm's confuse me!

Ed

Ed Report 15 May 2008 19:32

get real !

unsub

unsub Report 15 May 2008 19:31

Thanks for clarifying that for me.

xx

 Lindsey*

Lindsey* Report 15 May 2008 19:24

Its not much use saying thankyou privately as your message willl arrive with your own name not your board name,thereby adding to the confusion !

So all I lnow is someone said thankyou for something I might have done days ago !!!

Most questions are answered in under ten minutes, so post and wait, those who post and run dont get the help they are looking for !

If you cant find the reply check MY THREADS, you will find every post you have ever written and the answers there.

Kay????

Kay???? Report 15 May 2008 19:13

Sunshine, Bear,,

Maybe a thank you on the thread as more than one person could of helped as they pull out all known stops,,,,,,

Yes by all means nudged your own thread if you have had no replies,,,,,it may have been just overlooked and slipped off the first page,,,,,,

unsub

unsub Report 15 May 2008 18:34

Good advice there. Just a quick question or two though.

Is it acceptable to nudge your own thread back up if noone has responded?

What is the best way to thank folks for helping? A thank you on the thread or a PM? Or both?

I have had a LOT of help here over the last few months and would hate for the kind folks who have used their time and money to help me to think i'm rude or unappreciative.

xx

robertpplane

robertpplane Report 15 May 2008 17:48

Please do not just post a couple of names. Giving as much information as possible - such as years and dates, places, county and country and year or date last known there, childrens' names and birth dates or years - all go to ensure that helpers head off in the right direction.

Also, helpers might need to ask you questions either for clarification or to check they have found the correct person. So please hang around for say 30 minutes at least - posting and then signing off shorlty afterwards is a sure fire way for your helper to lose interest.

If you have to go away, please let us know by adding a simple message to the thread and, if possible, say when you are returning, helpers may then keep searching for you.

Finally, a thank you always helps, not just because it is polite and good etiquette but because all helpers on GR are volunteers.

Thank you