Genealogy Chat

Top tip - using the Genes Reunited community

Welcome to the Genes Reunited community boards!

  • The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
  • You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
  • And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
  • The Genes community will go out of their way to help you, so don’t be shy about asking for help.

Boards

Quick Search

Single word search

Tools

Findmypast DNA Banner

Icons

  • New posts
  • No new posts
  • Thread closed
  • Stickied, new posts
  • Stickied, no new posts

General Register Office

Login to Add Reply Watch This
ProfilePosted byOptionsPost Date

Lady Cutie

Lady Cutie Report 24 Jun 2008 18:01

Hi Peter,
what i done was to change my
home address (in my details )
but when i later looked it was back to my
old home address,
i tried this about 4 times and every time it went back to my old address.
I have emailed GRO now have to wait 4/5 working days for them to reply.
Hazel
p.s. tried to phone again but was told that i would be disconnected.

InspectorGreenPen

InspectorGreenPen Report 24 Jun 2008 11:19

According to the GRO site you should be able to change your postal address by going into the My Details section.

You can't however change your email address, for this you must set up a new registration. I also suspect that it may not be possible to re-register with the same email.

Let us know how you get on, for future reference.

Lady Cutie

Lady Cutie Report 24 Jun 2008 10:19

Thanks for that Peter,
i have'nt , but will try it later
and let you know o.k.
Hazel

Peter

Peter Report 23 Jun 2008 23:46

Hazel,

Have you tried to register as if you were a new customer with a new address and new password? It might work.

Peter

Lady Cutie

Lady Cutie Report 23 Jun 2008 22:45

Hi Johnathon,
yea just emailed them but didnt know
about the GQ, so i'll start again lol
Hazel

Lady Cutie

Lady Cutie Report 23 Jun 2008 22:05

Hi Ann,
No i haven't but did look at their contact us ,
but it is outlook and i dont have outlook
Sorry not very good at this lol
Hazel
p.s. will try again tomorrow

AnninGlos

AnninGlos Report 23 Jun 2008 21:57

Not a very friendly way to run a business is it?

have you tried sending them an e mail? you have to put something specific in the subject line (it tells you on their site - contact us -) or else you just get an auto reply.

otherwise try phoning again tomorrow.

ann
glos

Researching:
Photo spring Researching Somerset, Dorset, Hampshire, Derbyshire, Staffs, Devon, Glamorganshire. Ingram, Masters, Tamblyn, Knight, Warner, Bate, Allen, Riggs, Dominey, Duffin

Lady Cutie

Lady Cutie Report 23 Jun 2008 21:54

Can anyone help me please
i have recently moved home
so my old address is still on my
registration details,... i have tried
to put my new address in , but every time
i go back to my reg details the old address is still there .
i phoned the GRO today but a recorded voice just said
that because they were busy this call would be cut off .
Hazel