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Wrong Certificate sent

ProfilePosted byOptionsPost Date

~*~  Vanda  ~*~

~*~ Vanda ~*~ Report 30 Jun 2008 17:04

Just leting you know that i received a cert today and they had changed the page number on it. It turns out that it is the wrong one surprise surprise. I rang them up and asked about the change of page number as i was sure i had got it right. The lady there said oh no not again why do they keep doing this and told me to send it back and it would be sorted out. I have had no problems before so thought i would let peps know in case it happens to you. Worth a phone call as you can get the right one hopefully.

LindainHerriotCountry

LindainHerriotCountry Report 30 Jun 2008 17:22

I always print out my order before I close the site down, that way i have proof of exactly what I have ordered.
You were lucky to get a refund, the same thing happened to me and they didn't want to know.

Linda