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Computer Advice please

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ProfilePosted byOptionsPost Date

Heather

Heather Report 19 Jul 2008 11:37

isnt it wonderful - there is always someone who can help out whatever the question on here :)

ElizabethK

ElizabethK Report 19 Jul 2008 09:03

Ahhhh...Peter,that is exactly what happened but I had not connected the blank pages coming out of the printer to the overall problem!!

Elizabeth

InspectorGreenPen

InspectorGreenPen Report 19 Jul 2008 08:21

There is a bug with the XP print spooler which for some reason MS have failed to fix. Occasionally it will hang up for no apparent reason - the first you usually know about it is when you try and print an nothing comes out.

Re-booting the machine often fails to fix it, and the only way is to stop and restart the service, as described by Keith.

KeithInFujairah

KeithInFujairah Report 19 Jul 2008 04:28

Glad to hear it Elizabeth, sometimes just resetting your computer clears a lot of problems, maybe that is what it took.

ElizabethK

ElizabethK Report 18 Jul 2008 21:19

Just to let Keith know that my machine is back to normal!

I could not have managed without your help Keith-many thanks

Elizabeth

ElizabethK

ElizabethK Report 17 Jul 2008 22:14

Keith,
Very many thanks for that

I have tried it but it still seems to be stuck!

I will try again tomorrow

KeithInFujairah

KeithInFujairah Report 17 Jul 2008 18:19

Try this, I dont know what windows version you have though.

To start and stop the print spooler

1.Open Computer Management.

2.In the console tree, click Services.

Where? Computer Management/Services and Applications/Services

3.In the details pane, double-click Print Spooler.

4.Do one of the following depending on the task you want to do:

Click Stop to stop the service.

Click Start to start the service.

Notes
•

To open Computer Management, click Start, click Control Panel, double-click Administrative Tools, and then double-click Computer Management.
• When you stop the Print Spooler service, it might stop other dependent services.
• The print spooler runs under the Local Computer system account by default.
• You can also start and stop the Print Spooler service through a command-prompt command. For more information, see Related Topics.

ElizabethK

ElizabethK Report 17 Jul 2008 17:44

My computer has ceased going into "standby" automatically and when I try maually (by clicking on standby!) I get the message:-

"The service "Print Spooler" is preventing the machine from entering standby.
Try stopping this service and try again"

Cannot work out how to do this,can anyone help?

Bet