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Caroline

Caroline Report 7 Aug 2008 21:51

Does anyone know why after viewing numerous census records (in the original form) the viewer freezers? This has happened to me now on numerous occasions and I am getting a little annoyed with it.

Caroline

Christine

Christine Report 7 Aug 2008 21:58

Yes, this happens to me too. Very frustrating isn't it? I thought I was on to something tonight, then bang it's gone. Sometimes the only way round it is to switch off your computer and start again.
Chris

Caroline

Caroline Report 7 Aug 2008 21:59

At least I am not the only one. I think I might complain and see what they come up with.
Caroline

KeithInFujairah

KeithInFujairah Report 7 Aug 2008 22:02

Been the same since they put in the new search engine trial, weeks now.
Numerous previous threads about it, you are not alone lol.
Suspect Ancestry will not admit problem, usually say it is to do with Norton Defender? Dont have it myself but still have problems

GlitterBaby

GlitterBaby Report 7 Aug 2008 23:36

I told Ancestry that the problems all started with the new search facility and they would not hear of it.

Researching:
PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.