Genealogy Chat

Please could someone help me with something that is affecting my PC.

It is painfully slow and everytime I use internet explorer, various other screens pop us starting CiD and if a choose a page via google it is redirected. I have to cut and paste and even then, the pages are so slow and eventually crash. I have managed to download Mozilla, but it even seems to affect this.

I have run Norton and Ad-aware in normal and safe mode, but Norton just seems to close a short way through.

I just cannot get rid of this 'thing', I'm getting desperate!!!!!

Help

Many thanks

Jeannie

Found this

http://www.myantispyware.com/2008/01/23/how-to-remove-cid-popups/

Roy

HI Roy

Thanks for the link - I'm trying it out now

Hi Julie

Yes, my daughter also downloaded some MSN thing - I've removed that but I still have this problem.

Thanks to you both for trying to help.

Jeannie

hi jeanie

have you tried scaning for trojans think that this could be your problem
Dee

My son tells me he had this same thing on his laptop, but was unable to remove it.He did how ever reinstall the operating system XP, and this cured the problem.But doing this will wipe your hard drive of everything on it.So if you end up having to do this as a last resort, make sure you back up any wanted files first to an external drive.Hope you dont have to do this though.
There is a very helpful person on the general topics and chat boards called Errol the sheep.It could be to your advantage to post the question on there.Or contact him. Just search for Errol the Sheep

I've been hijacked. I downloaded Spybot (free) and it cleared it.
Hope this helps.
Cheers Geri

Thanks to everyone for your suggestions. My brother has suggested that the only way to be sure its gone is to strip the computer and reinstall the operating system but as Simon said, I have to back everything up first. I'll have a lot at Spybot when I get home (at work at present).

Thanks again

Jeannie

I to had this after the son downloaded from MSN. Unfortuanately I had to reforat the whole thing in the end. I used an external hard drive to save what I wanted.

Good side though I now have a clutter free pc. Thats running faster than ever.

Kaz

Jeannie !

Before
you back anything up to disk or another harddrive, you need to get rid of this problem.

As if it is a trojan/worm virus it wil embed itself in other files that you may be saving.

Download Avast antivirus (free) install it , then when it ask's to restart your computer in dos " say Yes" this will allow it to scan your pc before the operating system loads up( it can take some time to do this).

When this is finnished download the updates for Avast, and start a manual scan.

If nothing is found, download AVG antivirus ( free ) then uninstall Avast in settings/control panel/add and remove programs/
When done Install AVG and run it ( between these two programs you should be able to rid your system of Trojans-worms-spyware-hijackers-keyloggers and a few other demons :-)

best of luck

John


OH ! and BTW dont forget to to use Microsoft Update as it will update the security in your browser software and system.

HI John

Thank you very much for your instructions, I'm going to try them now.

Jeannie

Hi Jeannie

Any luck yet ?

let me know if you need more help.

John

Hi John

I downloaded the Avast programme last night and tried 3 times to run it in DOS but it seemed just get stuck at the same certain file.

So, I left it running all night with the computer fully loaded. It has found 3 viruses - 2 of which were trojan horse thingys. I was still running when I left for work - the problem being that everytime it found something, it stopped the scan waiting for your command.

Anyway, that's 3 viruses that Norton did not find (and I thought Norton was the ultimate!)

I will keep you posted.

Thanks for asking.

Jeannie