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Ordering GRO certificates

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Alan

Alan Report 28 Oct 2008 14:58

.......a word of caution to the " Unitiated " like me. Few days ago I ordered on-line Marriage Cert quoting all relevent details. I've just received a partial refund and e-mail saying that they were unable to provide a certificate because brides name I quoted was not that on their records. Reason.........basically a spelling mistake, Arnold instead of Arnett which is a constant problem researching this part of the family. I'm not complaing about GRO, I've re-ordered quoting only Grooms name but for the "Just Starting" .....be sure of your details.

Potty

Potty Report 28 Oct 2008 15:02

Alan

What was the name on the GRO index? If it is the same as the name you ordered, I think I would phone them and complain as that is their mistake not yours.

Ericthered

Ericthered Report 28 Oct 2008 15:04

When ordering marriage certs, only one name is necessary. Use the one of which you are 100% certain..............

Alan

Alan Report 28 Oct 2008 15:13

Potty,
I dont know the name on GRO, the name I quoted was Arnold but I'm guessing that GRO will now be Arnett.

Eric, lesson learnt!

Cheers