Genealogy Chat

Can anyone tell me why, when I try to add the children of a married couple on my tree, the 'add child' facility doesn't work?

thanks

Probably because its a duff tree program :)

Read the Tips for Newbies and get yourself a better program for recording your info.

Cheers! Got one on ancestry but takes so long to add the info. Wouldn't mind but these are fairly close relatives and I wanted to show what I'd added to my aged father. This is the second lot I haven't been able to add.

Get a tree prog on your pc, theres a few you get get trilas for and some are free. Family history 3.1.12 (30 day trila), Legacy 7 (free) get upgrade to Legacy 7 deluxe if you like 7 , there are others. export your file from here or ancestry (Gedcom export) then import to your tree prog. do all you work on tree Prog then when you wnt to put on here export from tree prog and import here. Its much easier and you can put so much more deatail on you local tree prog. The only prob is gedcom doesn't import or export Photos.
Hope this helps

I think that if you add a partner or spouse, you have to save the details first, otherwise the add child box is greyed out.

Just tested and it works ok.

Hi All, Made sure I'd saved them. Think I will have to look at what has been suggested, Thanks

Family Historian uses the standard GEDcom format as its own 'native' format. It can be imported direct into GR and other progs allowing GEDcom imports.

I tried to update details of my cousin's husband on my tree and each time I tried I was told that there was an 'error on the page'.
I contacted Genes Customer Care? who replied that it was probably because I have not updated to Internet Explorer 7.
Is this rubbish or what?

No it isn't rubbish. GR only warrant that the site will work on the latest browsers, which in the case of Explorer, is version 7.

Just noticed a comment from BilboBaggins about explorer 7 and changing to Foxfire

It is the standard message from customer services. Must be on their script
It is not strictly true. I use exployer 6 and it works fine most of the time

When the site first changed over to the new format had a real fight with them until the tech guys eventually got involved - I was furious . The tree page was in fixed frame so those with older PC's or smaller screens couldn't access the text box under names.

Have some tech knowledge so using the language they understand I made some suggestions. Amazed I found after a few days they did what I suggested so now the tree page has an scroll up and down for the whole page.

Have admit at times there are quirks with 6 like not being able to save or error message. My solution which works for me. Click on the - to minimse the Home page and Tree page. Quickly disconnect the internet. Wait a few seconds then reconnect. Maximise the two pages and they right themselves.