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Broken cd....help

ProfilePosted byOptionsPost Date

Marcelle

Marcelle Report 22 Feb 2009 10:20

Thanks Bob
It is def a crack. Looks like I will be buying a new one

Marcelle

Bobtanian

Bobtanian Report 21 Feb 2009 16:31

taken from a CD repair website....




2. Can every disc be repaired?

If you are considering sending us your disc it is important to check both sides for any cracks. Cracks sometimes look like a scratch, but cannot be repaired. Hold the disc up to a bright light, with the shiny silver surface facing you. If any patches of light show through, then the data has been damaged and cannot be repaired.

Most CDs are repairable, following the guidelines above will help you get the best possible results from your repaired disc. There is no process that can restore damaged or missing encoding from the label side, therefore it is important to screen your discs carefully before sending them in for repair. If you are unsure about severity of the scratches, you may send them in for assessment. After we have seen the discs we will contact you with a verdict. If your disc is deemed beyond repair we will only charge for the return delivery and refund the remainder.


3. Will the disc be restored 100%?

The mirror side of the disc is the only side that can be repaired. CD Hospital will repair the disc to "virtually brand new condition". The original polished appearance will be restored. Residual virtually undetectable hairline scratches may remain, please see question 4. Any damage done to the top or label side cannot be repaired.

4. What about deep gouges, chips, or cracks?

Occasionally scratches are so deep we consider them a gouge. Some gouges may be so deep that they actually reach the data foil. Although most gouges can be removed, we will not risk ruining the data foil. When this occurs the resurfacing process is stopped and a light scratch will remain. This light scratch may or may not affect the play of the disc. When chips are present they are most likely on the edge of the disc and cannot be repaired. Cracks cannot be repaired.


Bob

KathleenBell

KathleenBell Report 21 Feb 2009 13:22

In that case it would probably be easiest to buy the cd again if it's still commercially available, as it would probably cost a fortune for a data recovery firm to get the information off the cd for you.

Kath. x

Marcelle

Marcelle Report 21 Feb 2009 13:18

Hi Kath

No it was a disc of baptisms that I purchased x

KathleenBell

KathleenBell Report 21 Feb 2009 13:16

Did you save it from your pc originally? Have you not still got the information on your pc anyway?

Kath. x

Marcelle

Marcelle Report 21 Feb 2009 13:14

Help, I have a cd with loads of family history stuff on and it has a crack in it and wont load up on the pc! Anyone know if I can get the data off and put it some where else or if there are any companies out there that can perform a miracle! I really shoud have saved it some where else as well. That'll teach me!