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Missing information and photos

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ProfilePosted byOptionsPost Date

Redharissa

Redharissa Report 22 Mar 2009 16:37

Just checked and my photos are now back. Hopefully so are everybody elses?

Joy

Joy Report 21 Mar 2009 17:15

Unfortunately this site keeps having glitches.

Try the Mormons' free one first -
http://www.familysearch.org/eng/default.asp
Personal Ancestral File (PAF) is a free genealogy and family history program.

DonnafromSpain

DonnafromSpain Report 21 Mar 2009 13:59

Thank you everyone...it is so good to know that I am not doing aything wrong....I think I will put my information on a seperate geneology software package...can anyone recommend a good one...

Redharissa

Redharissa Report 21 Mar 2009 13:24

Donna, I doubt if you have done anything wrong.

The problem is GR's latest upgrade. It has lost all my photos and had also deleted many of my marriage dates and death dates. Much of that material has been on my tree for several years now so for it to simply vanish overnight is most odd. Perhaps it will reappear when GR has fixed THEIR bug.

LizRees

LizRees Report 21 Mar 2009 13:15

Hi Donna,

For what it's worth:

I now only put the barest minimum in my GR tree - enough for matches to show up and to share with others.

This is as a result of some scary topics about online trees disappearing, and also things like people copying all your hard-earned research findings from trees.

I started off with a huge GR tree, but deleted it because I panicked. I had also, naively, included the names of living people on my tree, and then realised that this was risky - as well as being unfair to them.

As I discovered what a huge investment of time and effort is involved in building a proper tree with photos and additional info, I bought a separate genealogy software package designed especially for this purpose.

This is now mine, it's reliable, well-organised, backed-up; I will always have it and can update/copy/distribute it as I wish. Also it is more secure.

Good luck!

Liz

Researching:
Reece, Jarrett, Clayton, Erixon

ShimmsRedRoseAndMistletoe

ShimmsRedRoseAndMistletoe Report 21 Mar 2009 12:37

Hi Donna from Spain

I don't think we've spoken before, extends hand of friendship, hi I'm Shimmer.

On Gen (General Topics) there are others who have lost trees.

I do feel for you, seems it's a GR problem. Have you contacted them hun, scroll to the bottom of the page, click Contact Us.

Take care, am so sorry, takes ages doesn't it.

xxx Shimms xxx

DonnafromSpain

DonnafromSpain Report 21 Mar 2009 09:22

Hi can anyone tell me what I am doing wrong please. I have attached photos to my people in my tree, it tells me that I have done it succesfully and then the photos never appear?? Also yesterday I spent over an hour inputtin data on one person. I saved it checked it and it was ok. Today when I have gone back into that person all the data I put in yesterday has gone??

I hav so much information and I do not want to spend hours inputting it for it to disapear.

Any ideas?

Donna