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FTM ... What Am I doing Wrong?

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ProfilePosted byOptionsPost Date

Libby22

Libby22 Report 22 Mar 2009 22:28

Thanks for your help Carol.

Carol

Carol Report 22 Mar 2009 19:14

Well I can't see the answer because it's been deleted but to insert an image it must be in an image format, .jpg or .tif or some other graphic format, not a word document for example.

Carol
www.genealogyprinters.com

Libby22

Libby22 Report 21 Mar 2009 21:59

Hi Ninjal Lady,

That could be it, I've just looked at the document and it's saved as 'Firefox Document'

Many thanks for your help.

I'll now try changing it to .jpeg.........hope I haven't forgotten how to!

Libby

Libby22

Libby22 Report 21 Mar 2009 21:08

n

Libby22

Libby22 Report 21 Mar 2009 19:33

Sorry Helen,

I don't subscribe to FMP, only Ancestry uk. My question is concerning FTM, not FMP.

All these acronyms lol ..........are they to confuse us?

Libby22

Libby22 Report 21 Mar 2009 19:11

Hi all,

Wonder if anyone can adviise where I'm going wrong? When trying to upload a document to scrapbook on FTM, I get the message "The file you have selected is not a supported picture type. Please select another file." I have, in the past, been able to upload documents, scanned images, etc without a problem. So feel it's me doing something, not FTM.

Any helpful suggestions much appreciated.

Thank you