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no birth cert

ProfilePosted byOptionsPost Date

InspectorGreenPen

InspectorGreenPen Report 2 Jun 2009 12:06

I ordered a cert on the 28th May and received an acknowledgement within a few minutes. Expected despatch date is 4th June, so yes, just a week at the moment.

Does sound as though something has gone astray but as you have been charged the GRO must have received the order.

Hope you get it resolved.

Rose

Rose Report 2 Jun 2009 10:04

Hi,

This is the number for GRO 0845 6037788. Usually certificates are received in about a week unless there was a problem you would have received a letter or just a refund of £4 back in your account. They charge £3 for doing a check.

Good luck
Rose

brummiejan

brummiejan Report 2 Jun 2009 10:00

Victoria, did you use the GRO or another site for this? It seems very strange to have had no email acknowledgement from GRO, usually there is plenty!
Jan

Victoria

Victoria Report 2 Jun 2009 09:49

i applied for a bith cert over the internet for george sissons on 17 march to date i still have no recieved it even though the £7 was taken from my bank account. i didn't print out the reciept of it and do not know the number to ring to find out where it is any ideas what to do next. it was the government website i orderd from. not had email or letter about it.