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Top tip - using the Genes Reunited community

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It won`t let me.

ProfilePosted byOptionsPost Date

Kathlyn

Kathlyn Report 23 Jun 2009 16:52

Thanks, I will both those a try, fingers crossed.

Kathlyn

brummiejan

brummiejan Report 23 Jun 2009 16:48

Have you tried my personal favourite, switching everything off and starting again?!
Jan

InspectorGreenPen

InspectorGreenPen Report 23 Jun 2009 16:45

It is possible that the web page is failing to load on to your pc. Try clearing yout internet temp files then re-load your tree and try again.

Kathlyn

Kathlyn Report 23 Jun 2009 16:40

Yes Janet, I have done just that. I click on "add father" and a hand appears in that box, but I am unable to go any further and the error message appears.

Kathlyn

brummiejan

brummiejan Report 23 Jun 2009 16:33

Kathlyn, what have you done so far? As far as I know you just click on your grandparent, then "add Father/mother", as I assume you have done?
Jan

Kathlyn

Kathlyn Report 23 Jun 2009 16:31

I am trying to add my great grandparents to my GR tree but nothing happens and the following message appears on the bottom left of the screen.......ERROR ON PAGE.

What am I doing wrong please??

Kathlyn