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access to other trees

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ProfilePosted byOptionsPost Date

Irene

Irene Report 27 Jun 2009 15:44

Hi I am trying to access a tree which I have permission to do, but I keep getting access denied. Does anyone else have this problem.

Irene

Jeanette

Jeanette Report 27 Jun 2009 16:08

Yes - am having the same problem.

Thelma

Thelma Report 27 Jun 2009 16:12

Every one else is getting;

Site Error
Your request can not be processed at the moment.

Please try again later

Check the FAQ section Return to the home page

Jean

Jean Report 27 Jun 2009 16:13

There is already a post on this which I have nudged up for you to see

Merlin38

Merlin38 Report 27 Jun 2009 16:16

This problem was around yesterday. More than 24 hours to sort a glitch that is giving countless of us problems isn't particularly brilliant.

Researching:
Barratt, Brownhill - Nottinghamshire Brittain - Massachusetts and NY State

Miriam Edna

Miriam Edna Report 27 Jun 2009 16:18

Hi I've been just getting" error message try again later" most annoying

Jean

Jean Report 27 Jun 2009 16:26

Send a message to GR about this problem, it is not a new one there were some problems a few weeks ago & Gr tried to say it was the browsers on our computers, their stock answer when eany thing goes wrong!!!!

Ela

Ela Report 27 Jun 2009 17:00

It would seem, they don't work over the weekend,

neither do I , which is why I do my research etc on this site , on weekends .

will we get an extra free few days on are subscription .

InspectorGreenPen

InspectorGreenPen Report 27 Jun 2009 18:11

This is a different problem than the one a few weeks ago when some people had problems with their browsers not working.

As we are all getting a site error message, the resolution is firmly with GR, so no option but to wait till Monday morning when the techies are back to work.

Margaret

Margaret Report 27 Jun 2009 22:41

Someone has kindly opened their tree for me to check if there really is a conection between our research...but it I am also having problems with no access...ah well ! Good job I only intend staying with this site for 6 months !!!!!!!!!!!!

Margaret.

Emma

Emma Report 28 Jun 2009 09:21

Your request can not be processed at the moment!!!!!!

Yes, all other members tree's that I have access to are coming up with SITE ERROR!

I only have the weekends to research, back to work Monday, too tired to go through tree's!

This is really annoying, although I can now see it as a more universal problem, I thought it was me :(

I don't think we are going to have any luck until next week. Surely with a site that makes money the way this does, some alarm bells would ring, and an engineer could work OT to sort it out?

Good luck all

Emma aka fed up!

Sonya

Sonya Report 29 Jun 2009 00:53

I've been trying to access another tree all weekend, tonight included, with no success, so I've joined the club too. Do we get a membership badge for this club, lol?

Researching:
Needham/Bagshaw in Derbyshire, Calland in Lancashire, Rudd in Hull/Norfolk, Wallace/Guinan in Ireland

Thelma

Thelma Report 29 Jun 2009 11:10

Mine has been fixed!!!