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Top tip - using the Genes Reunited community

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Missing Images

ProfilePosted byOptionsPost Date

SuzyPB

SuzyPB Report 19 Aug 2009 17:17

I have just up graded my membership to enable me to view the census and birth,marriage and death records to see if I can find some ancesters missing in Ancestry.com indexes but when I click on VIEW I don't get an image. Am I missing a particular imaging software to view on genesreunited? I have sent two enquiries to 'support' but so far neither of these have even been acknowledged. Help gratefully received

SuzyPB

SuzyPB Report 21 Aug 2009 07:37

I just wish the GR 'support' had answered my enquiry. I'm using GR at lunch times while my home computer is out of action.
My son-in-law has checked out my access via his laptop and I can view images on that - he thinks it is some block on downloads we have here at work. So I shall have to ask our IT department.

Many Thanks

Sue