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Top tip - using the Genes Reunited community

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anyone having trouble with ancestry?????

ProfilePosted byOptionsPost Date

Carter

Carter Report 31 Aug 2009 22:07

thanks for that advice i uninstalled firefox and installed the latest version but still getting the same problem. i am not to savvy with comuters so could you tell me how to clear my browsing history and tem internet files ???????
cheers linda

InspectorGreenPen

InspectorGreenPen Report 31 Aug 2009 12:14

Sounds like your PC or browser has a problem. Are you using an up to date browser Version (IE 8 or Firefox 3.5, for example)

If not you may wish to consider an update. It is also worth clearing your browsing history and temp internet files on a regular basis - daily is not a bad idea.

I have just tested the Ancestry site now with Firefox 3.5.2 and have not experienced any difficulties.

Carter

Carter Report 31 Aug 2009 00:09

thanks for looking i am still having trouble with it will try it again tomorrow
cheers linda

Carter

Carter Report 30 Aug 2009 18:54

used ancestry this morning and it was great but this afternoon i can go on the site and do a serch but when i click to open up the info the site crashes anyone else having this trouble i use firefox
thanks