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Top tip - using the Genes Reunited community

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Typing problem

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ProfilePosted byOptionsPost Date

Lorraine

Lorraine Report 2 Sep 2009 19:32

I have the same problem thought it was my laptop

Researching:
derry,breakwell,kinnish,wadlow,penny,smith,woodward,cartwright.

K

K Report 2 Sep 2009 17:31

Many thanks. It works wonderfully. I thought it was just me!

Kay

Researching:
Anstee/Bucks; Russell/London; Durose; Pease/North Yorks; Kelly/IoM

Potty

Potty Report 2 Sep 2009 15:07

Glad to have helped. Nudging this up in case anyone else has the same problem.

Madmeg

Madmeg Report 1 Sep 2009 20:41

Phew, I thought it was only me!

Well, let's give it a whirl. I've clicked on the torn page icon (Jennifer, it is just to the left (oops, it's to the right) of the address bar but you seem to have solved it).

So, does it work?

Yep!!! Yippee.

Many thanks.

Margaret

RutlandBelle

RutlandBelle Report 1 Sep 2009 18:02

Potty, just done what you suggested re: Tools and Compatibility and it now seems to be working OK.

Many thanks Jennifer

Researching:
Please use the "ADD YOUR REPLY" box below to reply. Please DO NOT click on my username and send a private message (unless info is about living people or otherwise sensitive). Thank you.

Potty

Potty Report 1 Sep 2009 16:15

Try this, Click on Tools and if there isn't a tick against Compatibility View, click it.

Staffs Col

Staffs Col Report 1 Sep 2009 15:21

No icon for me either and yep I to have the same niggling problem

RutlandBelle

RutlandBelle Report 1 Sep 2009 15:05

I have had this response from GR:

"Thanks for your email.

I am sorry to hear of your problems. I can see that you are using Internet Explorer 8. I am afraid that at the moment some members using Internet Explorer 8 are experiencing a few problems. Our technical team are aware of this and do hope to fix it as soon as possible.

Thank you for your patience while we work on this. "


Potty, no I can't see the Icon you are talking about,

Jennifer

Researching:
Please use the "ADD YOUR REPLY" box below to reply. Please DO NOT click on my username and send a private message (unless info is about living people or otherwise sensitive). Thank you.

Potty

Potty Report 1 Sep 2009 13:09

I had this problem when my Internet Explorer was updated. At the top of the screen, next to the address box (where it says www.genesreunited) do you have an icon that looks like a torn piece of paper? If so, click on it - that's how I solved the problem.

RutlandBelle

RutlandBelle Report 1 Sep 2009 10:37

me too. it is very annoying. Thought it was just me. Think i might contact GR and ask why.

Jennifer

PS Have sent a message to GR support team

Researching:
Please use the "ADD YOUR REPLY" box below to reply. Please DO NOT click on my username and send a private message (unless info is about living people or otherwise sensitive). Thank you.

Kathlyn

Kathlyn Report 1 Sep 2009 09:20

Yes, I have had this problm for a few weeks. I type 6 or 7 lines then the page stayes at that 6 or 7th line and i must type blind.

Julie

Julie Report 1 Sep 2009 08:19

Well im on 7 and it happens to me

Click ADD REPLY button - not this link!

Click ADD REPLY button - not this link! Report 1 Sep 2009 08:09

That's a problem if you use Internet Explorer 8. Either revert back to IE 7 or use Firefox.

Rose

Researching:
I am not related to you and I'm not your husband's first wife!

Julie

Julie Report 1 Sep 2009 07:30

Mine does that now and again and its really annoying when you are trying to add extra to a post you have already typed out lol

Madmeg

Madmeg Report 31 Aug 2009 23:46

Hi folks

Never had a problem before, but in the last few days, if I type more than about 6 lines on a thread/post, the text starts sort of scrolling itself up and down such that I can see the line I am typing.

Anyone any ideas why? It's already doing it on this post!

Margaret