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AVG Help PLease.

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ProfilePosted byOptionsPost Date

Maurice

Maurice Report 2 Nov 2009 10:32

I have AVG antivirus, after a scan it says the virus vault has reached its limit and do i want to delete this object.
I have no idea what i am supposed to do.
Any help woul be aprreciated Thank you Maurice.

George_of_Westbury

George_of_Westbury Report 2 Nov 2009 10:44

Maurice

Is it the free version or paid one?

If its the free one i cant help, unless its the same as the paid version

If its the paid version

Click on the AVG icon to open the page

Once page is open click on" computer scanner" situated left side of page
when the next page opens you will see at bottom right of page" view virus vault" here you will find the option to empty the vault
Hope this helps
George

Researching:
My avatar is that of my Dad and shipmates, taken onboard HMS Blanche in 1938, place unknown From left to right, my Dad,Sidney Mellor and Sidney Bateman.

Maurice

Maurice Report 2 Nov 2009 10:51

Thank you George, i will try that.
Regards Maurice.

SylviaInCanada

SylviaInCanada Report 2 Nov 2009 23:26

I have the free AVG, and got the same message ............. and was able to clear the vault.


Interestingly, since I did that, every scan has been completely clear!




sylvia

Researching:
My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.

****Wizzardess from Oz****

****Wizzardess from Oz**** Report 3 Nov 2009 08:01

Hi Maurice,

I have both the free and a paid version on different computers
,they work much the same the only difference is the paid version has more protection, when you find your way to the virus vault, empty it and on occasion every few weeks check through and empty it , you will see lots of cookies that the program isolates in the vault on scans, AVG don't tell you about this and at first you are not aware that you need to do maintenance or like me a bit concerned about letting the things out of the vault having little understanding of how viruses work, I thought they would then go back into my computer but it is an EMPTY NOT A RELEASE so it is ok to do.


Lois.........

InspectorGreenPen

InspectorGreenPen Report 3 Nov 2009 08:28

I think you will find that this board is here to help members and to ask questions about genealogy.

So, no problem with this sort of thread if it is providing the said help.

Maurice

Maurice Report 3 Nov 2009 08:41

Thank you Wizzardess for you reply, also Hawkwind.
My problem is also solved now.
Best wishes to both.
Maurice.

Lady Cutie

Lady Cutie Report 3 Nov 2009 12:56

HI,
I would also like to say thank you to all of you
as like Maurice my problem is solved as well .
Hazel