Genealogy Chat

does anyone know why I can't print censuses from ancestry the main page prints but the image won't, I've tried several things but as yet it still won't print images
Thankyou

Do not usually print straight from Ancestry as I save the images and then crop them to get rid of all the black edging

Have you tried first saving the image to your computer,
then adjust the print properties to fit the page.?

not very good with computer I've tried saving it to my computer and couldn't find it, then found it in my shoebox but not the full image I'll have another go
Thanks

Dont save the image to your shoebox choose the option to save it as your computer ,its the bottom of the 3 options. This will save it to your documents on your PC and you can then print it from there

Thanks I'll try that, it's a new printer I didn;t have any problems with my old one

Sorry it's me again tried that but can't find it in my documents I gave it a name but it's not there

Have you got a folder that collects downloaded images? I only ask because I've got one - everything I download from the internet goes into it.

Otherwise, try searching for all files created within the last day etc - it might come up that way. (I'm on a Mac and that works for me so I'm guessing a PCw ould have a similar search option.)

Also, for future reference, when you save it choose the folder you want to save it in. Then you can find them easily.

Ozi

Alan, sometimes on Ancestry you can view a page on your screen, but you have to look for an option called "printer-friendly" before you can print it, otherwise you get a blank page.

Duncan

Did the OP sort this problem? I have exactly the same problem with Ancestry images. I save them into My Documents, but when I look for them, they aren't there. If I try to save again, I get a message that I already have a file with that neame, so they must be somewhere, but I don't know where.