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Help please - can´t get into tree

ProfilePosted byOptionsPost Date

InspectorGreenPen

InspectorGreenPen Report 29 Jan 2010 10:02

I always access it from the button on the row near the top of the page which says Family Tree - second left after Home.

You tree opens in another page (or tab, if your browser is set to use tabs) This can throw you if you don't realise it, and you think nothing has happened.

Thelma

Thelma Report 28 Jan 2010 23:38

Build your family tree
Create, edit and print your tree
As your tree is growing nicely you have been shown the advanced homepage. Alternatively you can go back to the mini-tree homepage.

193 individuals in your tree
34 surnames in your tree
Show mini-tree homepage<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

OR
Congratulations – you have 193 people in your tree.
Would you like to try the advanced homepage?<<<<<<

grannyfranny

grannyfranny Report 28 Jan 2010 22:53

So d'you not have a section headed 'build your family tree'?

Chica in the sun ☼

Chica in the sun ☼ Report 28 Jan 2010 21:09

No it´s not! Mine says My Updates where the previous info was!
They´ve changed it after I closed the PC down...lol

grannyfranny

grannyfranny Report 28 Jan 2010 20:24

It's on your home page, chica.

Chica in the sun ☼

Chica in the sun ☼ Report 28 Jan 2010 19:59

P.S. Sue, the page I had when I first opened up with the "list of individuals" and "number of people in your tree" I can´t find at all! I can´t get back to it , but hey I´m in my tree, just need abit of relaxation with my ancestors tonight. Cheers!

Chica in the sun ☼

Chica in the sun ☼ Report 28 Jan 2010 19:56

I´ve just shut my whole PC down and it seems to be working okay now. Many thanks for your help folks, I appreciate your time answering.

grannyfranny

grannyfranny Report 28 Jan 2010 19:45

Hi chica, I can see where you are clicking on your home page, but if it doesn't bring up your tree, you may need to chase it with GR.

sue

sue Report 28 Jan 2010 19:33

you are talking about genes tree and not ancestry .only ask because i cant find how you click on individuals in tree is.

Chica in the sun ☼

Chica in the sun ☼ Report 28 Jan 2010 19:20

Nothing, before I could get in by clicking on "number of individuals in your tree" but now I can´t get in at all. Thanks

sue

sue Report 28 Jan 2010 19:15

what happens when you click on family tree

Chica in the sun ☼

Chica in the sun ☼ Report 28 Jan 2010 19:11

I´ve always had a problem getting into my tree and had to do it in a round about way - now I have a new PC and I can´t get into it al all. I can get into this board and messages etc. but no way can I bring up my tree. Any ideas?