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Ancenstry not working - am I alone?

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ProfilePosted byOptionsPost Date

~~~Secret Red ^^ Squirrel~~~ **007 1/2**

~~~Secret Red ^^ Squirrel~~~ **007 1/2** Report 30 Jan 2010 10:49

try ancestry.com if you cannot use ancestry.co.uk

Sylvie

Sylvie Report 30 Jan 2010 10:41

Hanen't deleted links, just cookies and history
the URL suggested for Ancestry doesn't work for me
HAve closed both computers down and started up again
Nothing working but as I said, only Ancestry.
Can't be a problem with only my computer as networked wirelessly with hubbies in the same room and his wont connect to Ancestry either

mmmmm.... thank you all for your ideas

Furstrated in Gloucesterhsire!

Researching:
Brown. Paddington, Marylebone, Westminster Middlesex

InspectorGreenPen

InspectorGreenPen Report 30 Jan 2010 10:37

What do you get when you try and get on the site? This takes me to the BMD page

http://www.ancestry.co.uk/search/rectype/vital/freebmd/bmd.aspx

Try that and see what happens.

Just a thought on clearing cookies If you delete the one that has your Ancestry Log-in details you will need to log in again with your user name and password.

MarionfromScotland

MarionfromScotland Report 30 Jan 2010 10:32

Seems ok to me.
Go out and back in again

Marion

Sylvie

Sylvie Report 30 Jan 2010 10:32

Nope - that hasn't worked. It is only Ancestry that I cannot access, fom both computers and various 'ways in' - serach engine, history, favourites etc...I was on it all day yesterday without a hitch!

Researching:
Brown. Paddington, Marylebone, Westminster Middlesex

~~~Secret Red ^^ Squirrel~~~ **007 1/2**

~~~Secret Red ^^ Squirrel~~~ **007 1/2** Report 30 Jan 2010 10:27

perhaps if you clear your cookies it may help?

Sylvie

Sylvie Report 30 Jan 2010 10:25

That's odd - every other site seems to be working - including this one!
Thank you
I'll have to investigate further

Researching:
Brown. Paddington, Marylebone, Westminster Middlesex

InspectorGreenPen

InspectorGreenPen Report 30 Jan 2010 10:24

I'm logged in at the moment looking at censuses and BMDs without any apparent problems

Sylvie

Sylvie Report 30 Jan 2010 10:22

Is anyone else having problems please

Researching:
Brown. Paddington, Marylebone, Westminster Middlesex