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problems with ancestry ?

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ProfilePosted byOptionsPost Date

Carol

Carol Report 19 Feb 2010 15:18

Thanks for reply
As far as I'm aware I haven't deleted any cookies, Ancestry is in my favorites and that is the way I go into Ancestry but I will look into what you have posted.
Regards Carol

InspectorGreenPen

InspectorGreenPen Report 19 Feb 2010 14:03

Yous settings for Ancestry are held in cookies on your pc. If they get lost or deleted then you revert to the Ancestry default settings.

I also keep the following in My Browser Favourites so I can get straight to the page without having to remember where things are

Ancestry Home (rarely used)
http://www.ancestry.co.uk/

Ancestry Search (used now and again I tend to select trees from here)
http://www.ancestry.co.uk/search/

E & W BMD's
http://www.ancestry.co.uk/search/rectype/vital/freebmd/bmd.aspx

UK Census Collection
http://search.ancestry.co.uk/group/ukicen/UK+Census+Collection.aspx

Carol

Carol Report 19 Feb 2010 13:17

My problems are as stated its not showing the English census or the full English Births Deaths and Marriage I can get to them eventually but its a lot of messing about everything was OK till last Thursday.I have the the next one up from you is it Premium
Regards Carol

InspectorGreenPen

InspectorGreenPen Report 19 Feb 2010 13:08

What sort of problems are there supposed to be?

I have an Essentials membership and it is business as usual for me.

Carol

Carol Report 19 Feb 2010 12:35

Since they updated last week I'm having allsorts of problems ie census

California Voter Registrations, 1900-1968
Australian Electoral Rolls, 1903-1954
1920 United States Federal Census
1910 United States Federal Census
1930 United States Federal Census
1916 Canada Census of Manitoba, Saskatchewan, and Alberta
1900 United States Federal Census

and B D M

England & Wales, Marriage Index: 1916-2005
England & Wales, Death Index: 1916-2005
United States Obituary Collection
Nevada Marriage Index, 1956-2005
Social Security Death Index
Maine Marriages, 1892-1996
England & Wales, FreeBMD Birth Index, 1837-1915

I've e-mailed them and still waiting on a reply it isn't my computor as I've tried it elsewhere.
Regards Carol

InspectorGreenPen

InspectorGreenPen Report 19 Feb 2010 09:08

Norma, sounds as though you are not logged in, or else you are trying to view something not covered in your subscription. You should see something like the following near the top of the page


Hi, Norma Sign Out Messages (9) My Account etc.

Norma

Norma Report 18 Feb 2010 20:08

Hi
I can't get in either it keeps telling me to join to view records and I've been a member for six years
Love Norma

Carter

Carter Report 17 Feb 2010 22:54

thanks everyone i just thought it was my laptop .
cheers linda

GlitterBaby

GlitterBaby Report 17 Feb 2010 22:50

Been slow for a couple of nights.

They are planning to do maintenance tomorrow so hopefully will speed up a bit

Researching:
PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.

Carter

Carter Report 17 Feb 2010 22:43

when i try to access ancestry i find its running really slow is anyone else having the same problem. other sites i access are ok
cheers linda