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i cant open trees

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ProfilePosted byOptionsPost Date

Maureen

Maureen Report 18 Mar 2010 00:35

thanks everyone, its now working again,cured itself!
Maureen

InspectorGreenPen

InspectorGreenPen Report 17 Mar 2010 06:34

This comes problem does pop up occasionally is usually connected with your PC / browser setup.

First of all ensure that pop-ups are allowed for this site and that you have an up to date version of Adobe Flash Player installed.

Next, clear out you browser temp files, close you browser down and restart. If the problem has only just appeared, then clearing your browser cache will often do the trick by itself.

TheLadyInRed

TheLadyInRed Report 16 Mar 2010 21:18

Just tried two of my trees that I have access to and no problems opening them

Denise

Denise Report 16 Mar 2010 21:10

I just tried mine and found the same problem.Some how pop-ups are blocked.Allow pop-ups from this site and you can access all trees you have access to
Sorry but I can't seem to explain how to do this
Denise in Oz

Maureen

Maureen Report 16 Mar 2010 01:11

Sorry.
What i meant to say was 'view' wont let me do just that.
Think i ought to go to bed!!
Maureen

MargaretM

MargaretM Report 16 Mar 2010 00:38

You click on "Allow" to let the other person see your tree. You click on "Request" to ask them to open their tree to you. If they have given access "Request" changes to "View". Click on that to see their tree.

Researching:
Great grandmother Dorothy Bean nee Abbott (1858-1908)

Maureen

Maureen Report 16 Mar 2010 00:30

Can anyone help please.
I have just discovered that i cannot open trees belonging to other people on GR even though it is showing Allow, i have tried this on trees that i have previously opened and it seems they are the same
Giving permission to others to view mine seems to be working.
Maureen