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Parts of GR tree not displaying

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Sonya

Sonya Report 25 Apr 2010 11:28

Recently, I have had a problem with parts of my tree not displaying. Sometimes I look at an entry and think "I'm sure I added children to that person." So I click on "add child" and lo and behold, the children miraculously appear because they were there all the time, just not showing.. I have just over 500 people on my tree, and haven't met this problem before.

Has anyone else experienced this?

Researching:
Needham/Bagshaw in Derbyshire, Calland in Lancashire, Rudd in Hull/Norfolk, Wallace/Guinan in Ireland

InspectorGreenPen

InspectorGreenPen Report 25 Apr 2010 11:41

Yes, there are already a couple of threads on this.

It is suspected that there have been some software updates which have introduced a bug causing the tree not to display correctly after adding a new child. I found that if I close my tree and then open it up again it seems to display correctly.

If there is a bug then hopefully GR will patch it tomorrow.

Sonya

Sonya Report 25 Apr 2010 11:50

Thanks for the replies. I'm glad I'm not alone. I was wondering if this was something that happened once you had a certain number of entries on your tree, because I've added quite a few people recently. I tried closing the tree and opening it again, but it hasn't made any difference. Let's hope GR can fix it because it's very confusing!

Researching:
Needham/Bagshaw in Derbyshire, Calland in Lancashire, Rudd in Hull/Norfolk, Wallace/Guinan in Ireland