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Top tip - using the Genes Reunited community

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Tree Problem

ProfilePosted byOptionsPost Date

Shirley

Shirley Report 28 Apr 2010 08:47

Having problem when trying to open my tree.

I get the green background only with a note underneath "Error on page". Is anybody else currently having difficulties ? This is the first time I have encountered a problem.

Shirley.

InspectorGreenPen

InspectorGreenPen Report 28 Apr 2010 10:02

Just tried mine and a handful of others I have access to, apart from the internet running a bit slow, all load ok.

If you haven't done so recently, clear your browser temp files and give it another try.

 Lindsey*

Lindsey* Report 28 Apr 2010 12:06

Yes since they fiddled about a couple of weeks ago, only messages and community work all the rest say error.

schoie

schoie Report 28 Apr 2010 12:51



SHIRLEY WHEN MINE DOESNT OPEN I GO TO ANY MEMBERS TREE THEN CLICK MINE.
JOAN


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Shirley

Shirley Report 29 Apr 2010 01:11

Thanks for your responses.As usual,a tip or two to remember.

Apologies for delay in responding.My post is from Australia - nine hours time difference.

As far as the problem is concerned,it "came good" without having to take any particular steps. I experienced the problem on two computers on two different networks over the time period 3am - 9am UK time.

Problem solved for now.Again thanks for responses

Shirley.