Genealogy Chat

Top tip - using the Genes Reunited community

Welcome to the Genes Reunited community boards!

  • The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
  • You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
  • And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
  • The Genes community will go out of their way to help you, so don’t be shy about asking for help.

Boards

Quick Search

Single word search

Tools

Findmypast DNA Banner

Icons

  • New posts
  • No new posts
  • Thread closed
  • Stickied, new posts
  • Stickied, no new posts

I´ve lost grandad on Ancestry

Login to Add Reply Watch This
ProfilePosted byOptionsPost Date

wisechild

wisechild Report 22 May 2010 08:06

Thought I would let you know that I got a very helpful response from Ancestry on Wednesday.
Logged into the site to make the recommended amendments & guess what?
Couldn´t access my tree because of site problems.
Marion
PS Sorted now.

wisechild

wisechild Report 14 May 2010 14:34

I had a feeling in my water that it was something to do with the work Ancestry were doing this week. On the other hand, it´s just as likely to be something I did when I was tidying up my tree, although I wasn´t working on that branch.
Will contact Ancestry & see what they come up with.
Thank you both.
Marion

Pam

Pam Report 14 May 2010 14:29

Contact Ancestry and tell them

0800 404 9723

Researching:
Middlesex, Berkshire and Somerset

GlitterBaby

GlitterBaby Report 14 May 2010 14:27

Ancestry were making changes to the tree part of their site on Thursday

Researching:
PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.

wisechild

wisechild Report 14 May 2010 14:17

He has disappeared from my tree. Now my Dad has no father. If I re enter him, he comes up as a new person & won´t link to my grandmother. The same happens if I re enter him as my g grandfather´s son.
He was there on Monday, so where´s he gone?
The only way I can see to put him back where he belongs is to wipe off the whole tree & input it again .No!!!
Have tried the Ancestry help board but can´t find a solution.
Anyone know the secret please?