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Top tip - using the Genes Reunited community

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Ancestry - contact

ProfilePosted byOptionsPost Date

jax

jax Report 6 Jul 2010 13:17

I have been trying to contact someone with a private tree since last night, but every time I click on the name it comes up error on page at the bottom of the screen and nothing happens

Anyone have any ideas?

jax

Before anyone asks I have premium membership

Tenerife Sun

Tenerife Sun Report 6 Jul 2010 13:37

I just tried to do the same thing and although painfully slow in getting there, it worked for me

Wendy

jax

jax Report 6 Jul 2010 13:42

I will keep trying then

I would'nt mind its not for me I am trying to help someone out

jax

jax

jax Report 6 Jul 2010 16:16

I dont want I reply I am just trying to send a message on behalf of someone else who does'nt have a sub. Looking at it I believe its still active but I cannot seem to get it to work
edit - managed to get it to work.... I have never had problems with with contacting people before but I have never had a private one before either
jax

Chris in Sussex

Chris in Sussex Report 6 Jul 2010 16:44

As an aside

What I do like about the Ancestry contact system is they tell you if someone logged in...

'Today'
'Yesterday'
'Last Month'
'Last six months'

I find it useful in working out who it would be worth contacting.....Six months unlikely!

Chris