Genealogy Chat

I use about 6 websites regularly in the course of a week. Ancestry, Genes Reunited, Find My Past, the Alzheimers website and a few others. I logged into them years ago, and have rarely been logged out. Suddenly (last week) they all require me to log in on each occasion, i.e. daily. Why? They all remember my password. But I have to remember my log-in name (all different!), and it is a bind.

Why has this suddenly happened (no change of computer, no crash, no alteration of settings), and how do I get it back to how it used to be?

Margaret

Have you used a clean-up program recently, anti-spyware or anti-virus for example, and inadvertently cleared out your cookies?

That happened to me when I used CCleaner- Ancestry/GR/Findmypast etc- but I only had to do the re log in once,it was ok after that

If you use CCleaner, there is a facility to preserve your favourite cookies so this doesn't happen.

Before running it,

Select Options, then Cookies. Using the arrows, move the references for all the sites that you access on a regular basis to the right hand side, under "Cookies to Keep"

Any that you don't want, move to the left, under "Cookies to Delete"

I had not run any sort of maintenance on my computer when the gremlin struck. However, a few days later I deleted temporary internet files, but chose the option to retain cookies.

I've just used System Restore back a fortnight, and had all sorts of problems as it told me that my virus software was corrupted. So I have restored it back to the current date. But the problem of having to keep logging in remains. I am no computer whizz-kid at all, so any help gratefully received.

My Virus software is Kaspersky, if that helps.