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Top tip - using the Genes Reunited community

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Windows 7

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AnninGlos

AnninGlos Report 20 Oct 2010 18:01

Please don't delete this thread, I have bookmarked it for future use, don't have time to check this out today. Thanks for the tip.

Researching:
Photo spring Researching Somerset, Dorset, Hampshire, Derbyshire, Staffs, Devon, Glamorganshire. Ingram, Masters, Tamblyn, Knight, Warner, Bate, Allen, Riggs, Dominey, Duffin

jemimaellen

jemimaellen Report 20 Oct 2010 12:51

Once again the members of GR has solved the problem i looked at the thread and followed the instuctions and changed the options and hey presto it worked, Thanks to all who answered and helped another problem solved

RutlandBelle

RutlandBelle Report 20 Oct 2010 10:55

or look at the thread itself:

http://www.genesreunited.co.uk/boards.asp?wci=thread&tk=1244087

Researching:
Please use the "ADD YOUR REPLY" box below to reply. Please DO NOT click on my username and send a private message (unless info is about living people or otherwise sensitive). Thank you.

RutlandBelle

RutlandBelle Report 20 Oct 2010 10:54

a few of us had problems last week due to a microsoft update, Patricia contacted Ancestry and they directed her to here:

http://ancestryuk.custhelp.com/cgi-bin/ancestryuk.cfg/php/enduser/std_adp.php?p_faqid=5253&p_created=1284587272&p_sid=tvgozock&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NjcsNjcmcF9wcm9kcz0wJnBfY2F0cz0mcF9wdj0mcF9jdj0mcF9zZWFyY2hfdHlwZT1hbnN3ZXJzLnNlYXJjaF9ubCZwX3BhZ2U9MSZwX3NlYXJjaF90ZXh0PWV4cGVyaWVuY2U!&p_li=&p_topview=1

then follow the instructions for "Listing Ancestry as a trusted site" if that didn't work try the "Manageing your Internet Cache and Cookies" Apparently Ancestry does need to be listed!!
NOTE : when you enter the site name make sure you enter it using the ancestry site you use, as mine is .co I had to enter *.ancestry.co.uk

Researching:
Please use the "ADD YOUR REPLY" box below to reply. Please DO NOT click on my username and send a private message (unless info is about living people or otherwise sensitive). Thank you.

jemimaellen

jemimaellen Report 20 Oct 2010 10:41

Hi thanks for all the replys, but they are not in my downloads just looked , and if i right click on image it just comes up properties, the only box i get up is "save as" if i click on another image to save the box comes up angain and the image i last saved is there but i cannot open it as it says " the viewer cannot display as the image may have been deleted or is stored in a place that is unavailable or that i do not have permission . Bring back windows xp i never had a problem with it

Suein10b

Suein10b Report 20 Oct 2010 10:06

Unless you have set your browser options to save somewhere else the images etc will be saved in downloads folder, which is one of the folders located in documents.

jemimaellen

jemimaellen Report 20 Oct 2010 10:02

Hi , can anyone help me with windows 7, on Ancestry i am trying to save some war records so i can print them off but, when i click on the Image to save it a box come up and it is "Save as" so i click on it give it a name and then off it goes , after that i cannot find it . Can anyone tell me in laymans terms please what i need to do before i throw this computer out the window . Thanks .