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Top tip - using the Genes Reunited community

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viewing trees

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InspectorGreenPen

InspectorGreenPen Report 22 Jan 2011 13:27

Opening trees on GR can sometimes be problematical so it is worth checking a few things if you are experiencing difficulties:-

Use an up to date Browser, IE8 or Firefox 3, for example.
Enable pop-ups for the GR site
Install the latest version of Flash Player
Clear your Internet Cache, otherwise known as Temp Files on a regular basis

GEORGINA

GEORGINA Report 22 Jan 2011 00:06

Thanks Jan, hadn't thought of that in relation to these sites. will try at next viewing.

Researching:
kent, norfolk

brummiejan

brummiejan Report 22 Jan 2011 00:03

I'm not very computer literate but i always copy & paste I just want part of a page - are you aware how to do this?
Jan

Researching:
Myatt, Hanks, Eccleston, Powell, Clungunford, Birmingham

GEORGINA

GEORGINA Report 22 Jan 2011 00:00

There is one tree I can view (MB) but it just has 5 hidden names. then I lost the whole page. Thanks for the tip anyway, will try to remember in futre. Thanks for the tip any way.
With remembering in mind, can you print a thread out without printing the whole logo and contents etc. I find useful things are more useful if they are in print. its old age you know, and I've only just returned to the site after 2 years. maybe it isn't allowed?
Actually I now spend more interesting time reading the boards than doing my research - it's a less frustrating hobby.

Researching:
kent, norfolk

brummiejan

brummiejan Report 21 Jan 2011 23:40

Have you tried going on message inbox the clicking "my contacts"? Have just looked and I can see trees as usual.
Jan

Researching:
Myatt, Hanks, Eccleston, Powell, Clungunford, Birmingham

GEORGINA

GEORGINA Report 21 Jan 2011 23:28

Why can't I view the trees of people who have 'opened their trees' to me?
There used to be a little box which gave you the trees available where did it go?

Researching:
kent, norfolk