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Top tip - using the Genes Reunited community

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ProfilePosted byOptionsPost Date

Joy

Joy Report 28 Dec 2011 08:48

If I were you, I would send an email to [email protected] and ask genes reunited to sort it out.
Good luck :-)

InspectorGreenPen

InspectorGreenPen Report 28 Dec 2011 06:21

Without actually seeing your tree or knowing exactly what you have tried to do, it is a bit difficult to advise. As Lindsey said previously, importing a gedcom will, in effect, over write your existing tree. You can't just add / merge new branches.

Have a look at the Help Pages for more information:-

http://www.genesreunited.com/help/default.aspx

On the left of the page, select Gedcoms then Importing Gedcoms.

Tracey

Tracey Report 27 Dec 2011 23:37

Still cant work out how to sort my tree out... Got bits to put on but wont till i get this tree right... Will i have to delete the whole of my tree and start again??? WHICH I DONT WANT TO DO :-(

PLEASE someone HELP ME X

Tracey

Tracey Report 14 Feb 2011 22:45

thank you lindsey

Lindsey*

Lindsey* Report 14 Feb 2011 22:41

Interesting, any new gedcom should overwrite the old one, contact genes with your problem or repeat the exercise .

Researching:
For better results please give all the details ,name, date place as you can {pictures by me }

Tracey

Tracey Report 14 Feb 2011 22:11

Hello

I'm little confused... i imported/ merged a tree onto Genes after having 1296 names on one then 966 on genes... Well now genes is saying i have 3215 names when its only supposed to have 2262 names on it... It has tripicated names...

How do i correct this error

Thank you