Genealogy Chat

Top tip - using the Genes Reunited community

Welcome to the Genes Reunited community boards!

  • The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
  • You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
  • And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
  • The Genes community will go out of their way to help you, so don’t be shy about asking for help.

Boards

Quick Search

Single word search

Tools

Findmypast DNA Banner

Icons

  • New posts
  • No new posts
  • Thread closed
  • Stickied, new posts
  • Stickied, no new posts

Genes site maintenance

Login to Add Reply Watch This
ProfilePosted byOptionsPost Date

Treehunter

Treehunter Report 14 Jun 2011 14:15

I havent heard back from them yet. I also have to keep signing in as well, and have to wait so long to get onto next page or dont let me at all.

Hazelx

Researching:
Farran, Gurr, Hills, Parker, Priddy, Davies, Pearce, Dixon, White, Dolley, Suckling, Hyde, Hammond, Wootten, Undershell,Tremewen and many more

Lyho47

Lyho47 Report 14 Jun 2011 13:03

Thanks to all who have responded. Just needed the reassurance that I wasn't alone-clearly not! Like you, PigletsPal and Janet, I too am constantly having to sign in. No danger of me forgetting my password now.

Janet

Janet Report 14 Jun 2011 12:43

I'm having to sign in every time and now I can't open the 1901 census but all the others work ok.-jl

Researching:
Mellors of Fulstone- Haighs of Fulstone- Haighs of Horbury -Fowlers of Sheffield -Ashton/Acomb of Keighley-Broadheads of Mearhouse-Nixons of Bradfield- Hopwood of Dewsbury and Elland-Procter/Proctors of Malham

Susan

Susan Report 14 Jun 2011 12:13

Hi Everyone

I also think the whole site is very slow to load and add to compaired to my searching of other sites

If something is not broken why try to fix it ?

Just leave it alone !! PLEASE !!. :-( :-S

Suex

Researching:
Haycock ...London and Gloucestershire , Walters... South Wales and Gloucestershire , Lewis... South Wales , French ...Nottingham and Essex.

Gai

Gai Report 14 Jun 2011 12:06

Treehunter,

Looks like your next email will be for compensation. Will be interesting to see what the response is and how long it takes.

Gai

Researching:
Moreman's of Mangotsfield, Matchett's of Ireland & Essex, Craddock's of Scotland & Manchester

Treehunter

Treehunter Report 14 Jun 2011 11:59

I sent them a email this morning not heard anything back yet.

Researching:
Farran, Gurr, Hills, Parker, Priddy, Davies, Pearce, Dixon, White, Dolley, Suckling, Hyde, Hammond, Wootten, Undershell,Tremewen and many more

Gai

Gai Report 14 Jun 2011 11:52

The following have been posted by GR:


The recent problems have been caused by a migration to new servers. As you can tell, we are still ironing out some of the issues.
Please contact support on [email protected] regarding compensation.

Gai

Researching:
Moreman's of Mangotsfield, Matchett's of Ireland & Essex, Craddock's of Scotland & Manchester

Treehunter

Treehunter Report 14 Jun 2011 11:24

Yes me to i think alot of us are having some problem

Hope its sorted soon driving me nuts

Hazelx

Researching:
Farran, Gurr, Hills, Parker, Priddy, Davies, Pearce, Dixon, White, Dolley, Suckling, Hyde, Hammond, Wootten, Undershell,Tremewen and many more

Thomas

Thomas Report 14 Jun 2011 10:36

Me too, ever since Sunday lunchtime.
I'm getting the "essential maintenance" error message when I try to access my tree either via 'Go To My tree' on the Home page, or via the Family Tree tab.
But I discovered I can reach my tree via the Hot Matches tab. Not ideal but it's a way in.

Just received a response from the GR Support Team saying: Your registration appears to be working correctly now" and telling me how to alter my personal details. But that's not the issue, and nothing has changed anyway.

.

Lyho47

Lyho47 Report 14 Jun 2011 09:46

Thanks Jan,
As they say, a problem shared is a problem halved.

brummiejan

brummiejan Report 14 Jun 2011 09:37

Me too, on & off.
Jan

Researching:
Myatt, Hanks, Eccleston, Powell, Clungunford, Birmingham

Lyho47

Lyho47 Report 14 Jun 2011 09:34

Over the past two days I've been having difficulty getting onto to the site. There's a message saying site undergoing necessary maintenance. I get in through clicking on personal email messages though. Is anyone else experiencing this difficulty?