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Top tip - using the Genes Reunited community

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reasearching tried putting in names don'twork

ProfilePosted byOptionsPost Date

Margaretfinch

Margaretfinch Report 16 Aug 2011 15:44

how do you put the names that you are researching at the bottom of your threads thankyou I have tried this but it will not work for me

Margaret

Andrew

Andrew Report 16 Aug 2011 16:01

Its via the 'My Account' tab at the top of the screen. There is a box 'research names and places'

Andy

Margaretfinch

Margaretfinch Report 16 Aug 2011 17:08

thanks Andrew
Margaret

Margaretfinch

Margaretfinch Report 16 Sep 2011 15:48

just testing

Shirley~I,m getting the hang of it

Shirley~I,m getting the hang of it Report 16 Sep 2011 16:01

Remember to click the save button before exiting your account details

Margaretfinch

Margaretfinch Report 16 Sep 2011 18:43

thank you Shirley
testing again
Margaret

MrsBucketBouquet

MrsBucketBouquet Report 16 Sep 2011 19:01

I've been trying to do this too but all i get is.....
...The page you were trying to load has experienced an error.

Gerri x :-S

MarilynB

MarilynB Report 16 Sep 2011 19:44

I couldnt do this either, just got "an error has occurred" whenever I tried to save it, so contacted Genes, this is the reply I got:


"I'm afraid that this is due to the special characters that you have on your site name - we're unable to save this unless we remove these from your name."

I have had to take my characters off, have no problem now.

George_of_Westbury

George_of_Westbury Report 16 Sep 2011 20:29

I have tried before, but i just get "error invalid board name" i assume its because i have spaces.

Not changing mine though.

George

Margaretfinch

Margaretfinch Report 17 Sep 2011 08:11

Testin again well I give up now
think I have done it

Margaret

InspectorGreenPen

InspectorGreenPen Report 17 Sep 2011 09:08

Yes, you've cracked it....!

All you need to do now is to put "Sorted...!" in you message heading.

For those who are not aware, GR removed the ability to put certain characters in Board Names some time ago because certain ones were causing big problems with pages not displaying properly and all sorts of other weird effects. However, if your name includes any of the banned characters, you will only become aware when you try to update any of your account details and they fail to validate.