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Top tip - using the Genes Reunited community

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tree access

ProfilePosted byOptionsPost Date

OldYorkshireBloke

OldYorkshireBloke Report 20 Jan 2012 09:05

Just logged in again and I have my tree back.

A bit worrying to get random access to someone elses' info though

ElizabethK

ElizabethK Report 20 Jan 2012 09:01

The Announcement Board carried a notice yesterday(19th) that they were changing to the "New Tree" that morning !

The usual problems have occured when GR changes anything and there are posts on most threads of different difficulties and advising us to contact them notifying problems

There is a "feedback" option on the new tree but that is no help if you cannot open the tree in the first place :-S

OldYorkshireBloke

OldYorkshireBloke Report 20 Jan 2012 08:49

just opened up my tree to find it's not my tree at all.

I have just been given access to someone else's tree and their contacts rather than mine

will try logging out and back in again see if that helps

anybody else having a similar problem