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Ancestry help please

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ProfilePosted byOptionsPost Date

GlitterBaby

GlitterBaby Report 4 May 2012 22:04

This afternoon while using Ancestry and viewing an image a message came up about using the new image viewer. Something along the lines of I had been selected to try it out. Thought I had cancelled that.

Well I do not like it and now can not get back to the old viewer.

Any ideas would be appreciated.

Thanks,
Maureen

Researching:
PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.

GlitterBaby

GlitterBaby Report 4 May 2012 22:16

Thanks for looking but got it sorted.

Just needed to click on Options just above the image and select Standard

Thought it had to be something simple

Researching:
PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.

Gai

Gai Report 5 May 2012 00:05

HI Maureen,

The new viewer works really well on a Mac but I use the old viewer on the PC we have.

Gai

Researching:
Moreman's of Mangotsfield, Matchett's of Ireland & Essex, Craddock's of Scotland & Manchester

GlitterBaby

GlitterBaby Report 5 May 2012 00:29

Hi Gai,

I think it was just a case of what I have been used to using.

So will probably have a bit of a play with it and see what I think.

Maureen

Researching:
PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.