Genealogy Chat

Top tip - using the Genes Reunited community

Welcome to the Genes Reunited community boards!

The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
The Genes community will go out of their way to help you, so don’t be shy about asking for help.

Welcome to the Genes Reunited community boards!

The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
The Genes community will go out of their way to help you, so don’t be shy about asking for help.

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Profile	Posted by	Options	Post Date
Member Since: July 2004 Posts: 33,475 Send Message	GlitterBaby	Report	25 Apr 2013 21:47
	Are the Support Team based in the UK and have English as their first language? Getting a bit fed up with the inability of some of the Team to read properly a message with a question before they answer.
	Researching: PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.
Member Since: July 2004 Posts: 33,475 Send Message	GlitterBaby	Report	24 Apr 2013 19:30
	Would be certainly interested to see the suggestion round up and what if any will be taken up by the Team
	Researching: PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.
Member Since: April 2013 Posts: 119 Send Message	Community	Report	24 Apr 2013 17:01
	Hi Jonesey, Well, thank you. I have been busy reading previous threads, answering Q’s and replying to PM’s. I have also been going through the Suggestions Board and making a note of the suggestions made by members. I’ll be creating a suggestions round up thread from next week. I do have other work commitments in running the Social Media and PR side of Genes Reunited but I am checking the community boards each day. Natasha
	Researching: Community Manager for Genes Reunited. I'm a big fan of history and discovering less known events from the past. In my spare time I am busy tracing my own family history.
Member Since: May 2008 Posts: 5,162 Send Message	Jonesey	Report	24 Apr 2013 14:40
	Hi Natasha, It's two weeks since your original post. How is your new job going?
	Researching: Don't put off until tomorrow doing what you can do today. If you like doing it today you can do it again tomorrow. Be kind to your children for it is they who will decide which care home you end up in.
Member Since: July 2004 Posts: 33,475 Send Message	GlitterBaby	Report	22 Apr 2013 20:33
	Just practising my nudging
	Researching: PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.
Member Since: April 2004 Posts: 23,195 Send Message	Joy	Report	22 Apr 2013 13:49
	Natasha, as I posted previously, it was some while ago that GR staff said consideration would be given to the find living relatives board's posts being seen first by GR before being seen publicly. By some while ago, I was being generous; it was probably about a year ago.
Member Since: April 2013 Posts: 119 Send Message	Community	Report	22 Apr 2013 11:31
	We are aware that members would like posts to be pre-approved. This suggestion has been passed to the product team. I can't say when this will be discussed as we have other projects on the go at the moment which are taking priority. I think most of you know that our team is pretty small. So this does mean we have to prioritise the work we do. I realise this is frustrating when you are giving me so many great suggestions, but we are really trying to do as much as we can to improve the site. Natasha
	Researching: Community Manager for Genes Reunited. I'm a big fan of history and discovering less known events from the past. In my spare time I am busy tracing my own family history.
Member Since: July 2004 Posts: 33,475 Send Message	GlitterBaby	Report	21 Apr 2013 16:03
	Nudge, nudge, ;-) ;-)
	Researching: PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.
Member Since: April 2004 Posts: 23,195 Send Message	Joy	Report	19 Apr 2013 21:20
	"We don’t have any plans to do this at the moment. We only pre approve posts for the Success Board. We feel the system in place at the moment works perfectly well, as soon as someone request reviews the post is removed instantly. What I will do is have a look at the last few pages of posts on the Living Relatives Board to see if we do need to review the way this is done." Natasha, you do not seem aware that, some while ago, GR staff said consideration would be given to the find living relatives board's posts being seen first by GR before being seen publicly.
Member Since: April 2004 Posts: 46,062 Send Message	SylviaInCanada	Report	19 Apr 2013 21:08
	Natasha Thank you for your reply I do find this sentence of yours very patronizing, as I have been using this site for over 9 years ................. "Don’t forget that as soon as anyone adds to a thread it moves it back to the top of the board, keeping it current." I'm not yet in my dotage ............... ............... and most of us spend time EVERY SINGLE DAY posting on threads to keep them current, for one reason or another This will probably not be one of the ones that I look for. sylvia
	Researching: My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.
Member Since: April 2013 Posts: 119 Send Message	Community	Report	19 Apr 2013 12:35
	We don’t have any plans to do this at the moment. We only pre approve posts for the Success Board. We feel the system in place at the moment works perfectly well, as soon as someone request reviews the post is removed instantly. What I will do is have a look at the last few pages of posts on the Living Relatives Board to see if we do need to review the way this is done. Natasha
	Researching: Community Manager for Genes Reunited. I'm a big fan of history and discovering less known events from the past. In my spare time I am busy tracing my own family history.
Member Since: July 2004 Posts: 33,475 Send Message	GlitterBaby	Report	19 Apr 2013 12:24
	Well that is strange because I thought I had posted on that deleted thread. So will ask the question again. Can any post before being added to Find Living Relatives Board go thru to the Team first before it appears on the board. I know this question had been asked before but not sure that anyone got an answer.
	Researching: PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.
Member Since: April 2013 Posts: 119 Send Message	Community	Report	19 Apr 2013 09:44
	Hi GlitterBaby, yes I removed this thread because I had replied to all queries posted and it was creating confusion with members visiting the Living Relatives Board for the first time. Hi Sylvia, I have unstickied my threads on the new Community Manager role because they have been up for a week, and we wanted to make sure there was still plenty of space for more current discussions. You can still comment on these threads and I will be checking the boards and assisting members with their queries and questions. Don’t forget that as soon as anyone adds to a thread it moves it back to the top of the board, keeping it current. You can also PM me any questions you have if you would rather not discuss them in public.
	Researching: Community Manager for Genes Reunited. I'm a big fan of history and discovering less known events from the past. In my spare time I am busy tracing my own family history.
Member Since: April 2004 Posts: 46,062 Send Message	SylviaInCanada	Report	19 Apr 2013 01:49
	This post has also been unstickied ......... .................. so is it going to be allowed to slide into oblivion????? Doesn't give us, the members, a good impression at all of how much support there is from GR
	Researching: My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.
Member Since: July 2004 Posts: 33,475 Send Message	GlitterBaby	Report	19 Apr 2013 01:02
	Has the Community Manager thread that was on Find Living Relatives Board been deleted ?
	Researching: PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.
Member Since: April 2013 Posts: 119 Send Message	Community	Report	18 Apr 2013 12:05
	Hi GlitterBaby, we would never remove a thread without reading it. I have responded to this query in the Anthony Adolph thread on Genealogy Chat.
	Researching: Community Manager for Genes Reunited. I'm a big fan of history and discovering less known events from the past. In my spare time I am busy tracing my own family history.
Member Since: July 2004 Posts: 33,475 Send Message	GlitterBaby	Report	17 Apr 2013 20:42
	Oh dear. There was a stickied thread on this board last night, about the resident genealogy expert, that the Team has removed. Did anyone from the Team bother to read it before they deleted it?
	Researching: PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.
Member Since: April 2004 Posts: 46,062 Send Message	SylviaInCanada	Report	11 Apr 2013 19:35
	Thank you, Natasha It will be good to see some sort of consistency in reviewing reported posts. and to get more help for those having problems wit aspects of the site. I think we all want to the site to work well!
	Researching: My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.
Member Since: April 2013 Posts: 119 Send Message	Community	Report	11 Apr 2013 11:04
	Hi Sylvia, sorry to hear that you are unhappy with the way in which posts are reviewed. Posts that have been RR’d are then looked at by our Customer Support Team who try to be as fair as possible but sometimes it does come down to a matter of personal opinion. The Team do keep of a record of members who’ve continually reported posts unnecessarily and we do issue warnings against these members. In reference to the Suggestions Board, this board is in place so we can listen to all of your opinions and ideas. It is not possible for us to implement every suggestion made. Sylvia, I will help these members where possible or advise them to contact our Customer Support Team who will be happy to help them with their queries.
	Researching: Community Manager for Genes Reunited. I'm a big fan of history and discovering less known events from the past. In my spare time I am busy tracing my own family history.
Member Since: August 2003 Posts: 63,528 Send Message	ErikaH	Report	11 Apr 2013 08:50
	'Taking on board' the members' suggestions does not seem to include actually implementing them. Admittedly, some of them are not practicable, but the majority of them, if acted upon, would improve the community. It would also be a step forward, if, when contemplating changes to the boards, you consulted the people who use them.

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