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Top tip - using the Genes Reunited community

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Downloading a tree

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ProfilePosted byOptionsPost Date

Susan

Susan Report 12 Oct 2013 09:44

I have been trying all afternoon to download my tree from Genes to Ancestry.

Genes sent me my tree by Email .

Saved it to my desktop ,did what I thought was corrrect but Ancestry say it does not appear to be a genuine Gedcom try again .
can anyone tell me what I am doing wrong ?

Suex

Researching:
Haycock ...London and Gloucestershire , Walters... South Wales and Gloucestershire , Lewis... South Wales , French ...Nottingham and Essex.

+++DetEcTive+++

+++DetEcTive+++ Report 12 Oct 2013 09:53

Try downloading it again from GR - sometimes it gets corrupted.

If it still doesn't work, give Ancestry a ring. They do have a free phone (from the UK) number.
Look at Ancestry's Home page and the details at the bottom to find the number. You might have to use the 'contact us' option to find it

Researching:
Dormant member as from 20 Sep 2019 . Click on my board name to send a message

Susan

Susan Report 12 Oct 2013 10:24


DetEcTive

Thankyou so much for your input.

I have no Idea how I did it but I did ,I now have a great tree on Ancestry and Genes .
Before anyone jumps on me it is quite Ok for me to mention ancestry on these boards.

Sue.

Sorry can't give you smiley face no Emoticons,they disappeared again

Researching:
Haycock ...London and Gloucestershire , Walters... South Wales and Gloucestershire , Lewis... South Wales , French ...Nottingham and Essex.

+++DetEcTive+++

+++DetEcTive+++ Report 13 Oct 2013 11:15

Pleased to read you've managed to sort it :-D

Is it OK to mention Ancestry? Yes, as long as you don't compare it either favourably or unfavourably to GR. Just take a neutral stance ;-)

Other people are having problems with their emoticons on here. See
http://www.genesreunited.co.uk/boards/board/tips_board/thread/1323023

Researching:
Dormant member as from 20 Sep 2019 . Click on my board name to send a message

Kense

Kense Report 13 Oct 2013 15:02

You can probably put a smiley face by typing colon hyphen close bracket i.e .: - ) without the spaces in between.

That should be seen by those of us who don't use IE8 and Windows XP.

SylviaInCanada

SylviaInCanada Report 14 Oct 2013 05:18

You can produce soem emoticons by using the following "codes.

Close up all spaces

: - ) ............... :-)

: - D .............. :-D

: - ( ................ :-(


< 3 ................. <3

Researching:
My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.