Genealogy Chat
Welcome to the Genes Reunited community boards!
- The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
- You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
- And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
- The Genes community will go out of their way to help you, so don’t be shy about asking for help.
Quick Search
Single word search
Icons
- New posts
- No new posts
- Thread closed
- Stickied, new posts
- Stickied, no new posts
Adding record sets to Platinum Membershrip
Profile | Posted by | Options | Post Date |
---|---|---|---|
|
Julie | Report | 21 Dec 2014 09:22 |
Anyone know how to add record sets that require additional payment to platinum membership? Can you only do this when you renew the annual subscription? |
|||
|
Inky1 | Report | 21 Dec 2014 10:48 |
Click ADD FEATURES |
|||
|
Julie | Report | 21 Dec 2014 11:37 |
Thanks, but where do I find the add features? |
|||
|
+++DetEcTive+++ | Report | 21 Dec 2014 12:29 |
Do you have an 'upgrade' button at the top of the screen? If so, try that. |
|||
Researching: |
|||
|
Julie | Report | 21 Dec 2014 13:14 |
No, I don't have an upgrade button either on the home screen, or the subscription details screen, so at the moment I am stumped. Anyone else any ideas? |
|||
|
+++DetEcTive+++ | Report | 21 Dec 2014 13:22 |
How about.............search for something that isn't included in the Platinum Sub. Click to view a result. See if it asks if you want to upgrade. |
|||
Researching: |
|||
|
Inky1 | Report | 21 Dec 2014 17:04 |
Julie, |
|||
|
Julie | Report | 21 Dec 2014 17:30 |
Thanks Inky. I am most definitely a Platinum member, but the add features option is not in the place you explain it should be, so it does look like GR folk will need to deal with this. |
|||
|
Julie | Report | 23 Dec 2014 14:49 |
Just in case anyone looks at this post, I didn't actually get to the bottom of the issue, but I did get a reply from the GR support team in less than 48 hrs. They have added the newspaper archives to my subscription FOC, what a nice early Christmas present! |
|||
|
+++DetEcTive+++ | Report | 23 Dec 2014 14:54 |
:-D |
|||
Researching: |