Genealogy Chat

Unless I forget:-
I always unclick "Remember Me".
And,
I always run CCleaner before I turn the pc off.

So I always have to log in to GR - and any other site where I have a membership.

As to the message from Lesley re: Ancestry log-in dates.
That "last signed in" shows when you click another members name. In the past there have been one or more GL threads with comments as to the accuracy of that flag. So I have tested it by searching for a name that is in a tree belonging to a cousin - then clicking his member name. It showed that he last logged in yesterday. I emailed him and he confirmed that he logged in yesterday morning.

Yes on reflection the "Remember Me" just saves your password so you don't have to type it in when you sign in. I think the cookies take care of logging you back in automatically..

Sometimes GR sign everybody out to make sure they pick up the latest software when they log back in.

I find that if I get an email from GR with a link to a thread , that if I click on it it expects me to sign in, but if I ignore that and enter via my usual route I am already signed in.

I switch the PC off every night and every time I am leaving the house, I also turn off the power every night, I do have Remember Me clicked, and I almost never have to sign in.


I think the current problems are all part of the general malaise that is affecting the technical aspects ................ like the Error Message, slow opening of Messages, etc etc

I also switch the PC off every night, never click 'remember me' and don't have to sign in.

Kense, I turn off my PC every night and I never tick the remember me box, and I don't sign in/out of Genes.

I think I have heard that if you go in through your favourites you don't have to log in, but if you go in any other way, you do, even if you didn't log out on a previous visit. I hope that makes sense!!

Also ................

making suggestions and complaints on the boards does nothing ............... GR staff do not read these Boards, so all you will get are responses from other members who have made all these suggestions and complaints over the years


If you want to get action ...... email support at GR at the following address

[email protected]


but be warned ................

GR never deletes trees or posts by any member unless the member has been permanently banned. That means that millions of "members" who have joined since the site began in 2002 may have died or be incompetent

If a subscribing member does not renew the subscription on time, they are dropped down to the Free category ...... their tree and posts remain, and they can read the Boards and reply to pms sent to them by other members.

Members are the only people who can delete their own trees .......... unless they have given their password and relevant information to a trusted relative or friend and asked them to take care of it after they die or become unable to post themselves.

If members do not keep their email information updated with GR, then they will not receive notifying emails from GR

Ancestry has got millions more $$$ to spend on updating their site technology than GR has ....... especially as GR's sister site is FMP and that is the one to which the owners devote most of their attention and money.


Finally ........... GR is run these days on a minimum of staff

But if you switch off your PC at the end of the day you will be logged out of GR. If you have "Remember Me" ticked you will be logged back in, without having to sign in, when you access GR for the first time the next day.

Very few of us log out of GR, so we never 'log in' ( unless there is a site fault) . probably the only people who do log in and out are those who share a computer or who don't come here very often. Some sites have a 'session time out' where if you haven't actioned something within that time you have to sign in again,but GR doesn't.

Pig you send a message to someone on Ancestry it tells you when they last logged in if they can do it why not Genes

Whether it is possible or not it is not going to happen. GR do not have the resources to do any signiificant changes to the site.

I think it would be helpful to us all, if we could tell in some way, if the people shown are actually 'active' perhaps showing their last entry, or even when they last logged on.

I dont know if this is possible?

It is frustrating isn't it, I'm an old member who has just signed up again after getting a major breakthrough in my tree that I never thought would happen. I have found three people on here with the new name on their tree and I've sent them messages. The envelope has disappeared next to two of them, so I guess that means they have read the messages, but I've not had any replies. It's so frustrating as I am desperate to find the missing details for the new link. It's been 16 years of searching to get where I am and now I can't take it further as I'm not getting replies.

Although I wasn't a paying member for a few years I still got emails from Gr, as I kept my email up to date in case anyone contacted me and I could help them. I can still remember the excitement of getting help when I first started and didn't want to spoil it for others, it's a shame there are not more people doing the same.

It can be frustrating can't it? However, GR never deletes dormant trees or accounts.

There was a comment earlier this week by a regular poster. They've recently received a reply several years after sending it. Some people have said they only work on their trees if it's too hot/too cold to do anything else, so may be one week a year?

Before you send a message, check out the membership number. As a rule of thumb the larger the number the more likely they are to be 'active'. Mind you, a few of us have been around for donkeys years.



;-)

If the email address is the same the message will get through. However, if the person has changed their email address and have not notified Genes as they no longer subscribe or were only ever a free member then it will not.

Some members seem to only come into the site occasionally. I think there was a post recently where a two year old message had just been answered.

So keep your fingers crossed.

I have sent a lot of queries to people who have a person on their tree I am intrrested in most have not even answered.

If it is because they are no longer members then for the sake of their existing subscribers GR should detelete their trees and save us wasting our time writing messages that no one will reply to.