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Top tip - using the Genes Reunited community

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Membership renewal

ProfilePosted byOptionsPost Date

PatW

PatW Report 22 Sep 2024 16:38

I have received notification that my yearly subscription is due shortly. I usually pay the old fashioned way with a cheque sent to the office in Dundee but when I look it doesn’t seem to be an option any more. I would be grateful if someone could look and see if I am missing something.
I have sent an email to the support office but I’m not very confident of receiving a reply.
Thank you.
Pat.

ArgyllGran

ArgyllGran Report 22 Sep 2024 16:48

Buried in the small print:

"If you wish to pay by cheque please make your cheque payable to Findmypast Limited and send it to Genes Reunited, Finance Office, 2 Albert Square, Dundee, DD1 1DD. Please make sure you include your email address with all correspondence."
https://www.genesreunited.co.uk/contents/legaltermsandconditions


They do much prefer you to pay by card.
Cheques are labour-intensive, as someone has to go to a bank to pay them in.
Also, there's a danger of a small bit of paper like that getting lost in someone's in-tray, especially if they don't receive many nowadays.

PatW

PatW Report 22 Sep 2024 17:18

Just found this so I’ll try and see what happens. Hope it works.

Please print this page and send to the address below with your payment.
UK and European Customers Please send an International money order, postal order or bank cheque in British pounds only
made payable to: Findmypast Limited Please write your email address on the back of the cheque with your name and address. Please
post to the following address:
Genes Reunited,
Finance Office,
2 Albert Square,
Dundee DD1 1DD
Click here to contact us if necessary.