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Anyone had any trouble with ancestory----

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SylviaInCanada

SylviaInCanada Report 3 Apr 2007 22:35

I have a subscription to ancestry UK, and would not be without it!! I find it invaluable ....... both for my own research and ifor helping people on here. However, I took the free trial for 2 weeks for the US Ancestry a couple of years ago to check out the one aunt who emigrated in 1902 ................ I found all I needed. I was told by someone to be sure and cancel BEFORE the 14 days were up, as they start charging immediately the 14 days are over. So ..... I notified them by email after about 9 days that I did not wish to continue. No problems at all!! They ask for credit card details because that is how you pay for ancestry in most cases. They want a means of getting the momey from you when you decide to stay!!

Researching:
My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.

Ann L from Darlo

Ann L from Darlo Report 3 Apr 2007 22:15

Hya Tracey---how are you havent seen you on here for ages Thanks you two

☼ Orangeblossom ☼ - Tracy

☼ Orangeblossom ☼ - Tracy Report 3 Apr 2007 12:28

It is free, as long as you cancel before the 14 days is up. When I first joined, I took the trial and when I cancelled I wasn't charged.

Stephanie

Stephanie Report 3 Apr 2007 12:26

ive got the same trouble with ancestory free trial. ive tried to go it but they say you need redit card details which i havnt got. what is the point in saying free if its not when you get charged afterwards.

Ann L from Darlo

Ann L from Darlo Report 3 Apr 2007 11:59

I mean with the free trials. I know in the past that some people have had trouble with being charged after the free trial has ended. There is a 14 day trial on at the moment.