Genealogy Chat
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Ancestry phone help-line? SORTED - THANKS.
Profile | Posted by | Options | Post Date |
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Bee~fuddled. | Report | 31 Mar 2007 19:43 |
Anyone got their number? I know they have one - I've rung them before, But I can't find the bit of paper I wrote it on! (Note to Me - must be more organised!) Bx |
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KeithInFujairah | Report | 31 Mar 2007 19:46 |
0800 404 9723 (free phone). Our available hours are Monday through Friday from 09:00 GMT to 19:00 GMT, and Saturday from 09:00 GMT to 17:00 GMT; we are closed on Sundays. For technical support Question How do I reach Ancestry.co.uk Technical Support? Answer Ancestry offers various technical support options. Technical support is primarily provided within this 'Ask Ancestry' Knowledge Base. Here you can find instant answers to your questions, 24 hours a day, 7 days a week. For more information on using this Knowledge Base, click here. If you are unable to find the information you need here in our online Knowledge Base as described at the above link, simply use the Email Ancestry Support tab in order to email Member Solutions directly. This tab will appear on every page within the Knowledge Base. We typically answer all messages within 24 hours |
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KeithInFujairah | Report | 31 Mar 2007 19:52 |
Barbara, check your messages, have sent you a pm. |
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Bee~fuddled. | Report | 31 Mar 2007 19:53 |
Thnks Keith! you're a star! I saw the email bit, but thought I'd get bamboozled by their explaination! Better on the phone, I thought> Bx |