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Top tip - using the Genes Reunited community

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Are others having problems viewing trees ???????

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ProfilePosted byOptionsPost Date

Val wish I'd never started

Val wish I'd never started Report 29 Mar 2007 13:03

I cannot view the Trees I have permission for it says error. Any ideas thanks???????????

Jane

Jane Report 29 Mar 2007 13:07

yep, I've got the same problem. Can't upload photos either. Arggggghhhhh

Val wish I'd never started

Val wish I'd never started Report 29 Mar 2007 13:31

hi thanks for your reply I cant even access my own tree only on the old version is that the same for you

Joan

Joan Report 29 Mar 2007 16:41

Hi I can't view shared trees from the link on the front page, but can if I open my tree and go from the link there

LindaG

LindaG Report 29 Mar 2007 16:44

If I'm let in at all, I get to see my tree - no matter whose I choose. However, by selecting from the box top right when I've got my tree, I can usually see the tree I actually want too.

Cheshiremaid

Cheshiremaid Report 29 Mar 2007 16:44

I cannot open my tree or shared trees...it is so frustrating as I have just found a definate connection!! I have reported it to the Genes team. Linda

Belle Ringer

Belle Ringer Report 29 Mar 2007 16:47

I posted the following on a different thread, but maybe it will help. :-) If I look at my list of contacts, specifically at the Relation column, some of them have a name against each contact, but many of them don't. If I try and view a tree for a contact which doesn't have a name in the Relation column, this is the message I get: Sorry, relation can not be found Plus a blank white screen. I can still select the tree from the drop down list at the top right, which gives me the contact's tree, and it has '<Contact name>: <number> relations' at the top of the screen. If I look at the tree of a contact which does have a name in the Relation column, the contact's tree opens, but it has '<Relation name>: <number> relations' at the top of the screen and the named Relation is the current person. Chris