Genealogy Chat

I queried the £9.95/£7.50 last week. The reply I got says: 'I have checked your payment history and can see that you have renewed for the last three years on time, Your last payment should have been processed as £7.50 in keeping with our policy of renewing continuous members who renew within the due period at the price previously paid. I apologise that you were charged the higher rate. I have allowed you a further three months on your renewal'

Could it be if you have a continuous membership you get it at the same price. Check your account details to continuous and see if that makes a difference. Margaret

Sandra, I am showing renew now, and it still says £9.95, will keep checking, I may get lucky.

£7.50 is what GR charge if you have renewed promptly over the past few years....well that is what they told me.

if you are a full member and due to renew you should have a note that says renew now in green patch at side if you renew here it says 7.50 sandie

Julie, from the threads on here it seems to vary day to day, person to person, so worth keeping checking to see how much and only renew once you get the £7.50 option ... unless you use this every day and will be pained to not have access of course!!

When i first joined it was £5 then went up to £7.50, now cos there is nowhere on here to change my details ( have new card) when i next renew it will cost me £9.95.

Be quick - sounds like your offer could be gone next time you look!!

thanks v much,, wasn';t sure myself,, will have alook thru the threads later see if I can get some enlightenment Cheers

Hello This happened to me and it is a promotion- as you say unfair to the others who are quoted different prices. Regards Diane:)

Hi Nicola, someone else started a thread on this topic which I read the other day - a variety of answers, if I can find it again I will nudge it up for you. I think the conclusion was that GR do very random offers, not related to area, time with GR or anything else, just random, so if you get a £7.50 offer take it!!

HI all Just received an email from genes a couple of days ago to say my membership is about to expire and that it will be £9.95 to renew,, all well and good, but have just noticed that when I've logged on I have a service message advising that my membership is due to expire and only £7.50 to renew?? Hmmm,, don;t know which one is right and no point in emailing Genes cos they never seem to reply. know it's only a couple of pound but that's not the point, it should be the same price for all. Was just wondering if anyone else had recently renewed and had a price difference as well? Thanks Nic