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Pc Help Please... Problem Resolved.

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ProfilePosted byOptionsPost Date

Julie

Julie Report 1 Feb 2007 07:57

hi all,does anyone here know anything about fixing pc's? My pc crashed last week i had someone come and look at it yesterday, and was told half of windows are missing, is this possible and if so is it worth having it fixed? the thing is, my pc was working fine.

Penny

Penny Report 1 Feb 2007 08:07

Can you re-install it?

Debs

Debs Report 1 Feb 2007 09:27

if it turns on u can go back a week and reset it to then. cannot remember how to do it. otherwise reinstall windows or xp if u have the disc. or ask on here how to get in to system and reset its easy , mind has gone blank.

Trudy

Trudy Report 1 Feb 2007 10:25

julie see if you can find judy in the states thread on pc help - she might be able to help looby

eRRolSheep

eRRolSheep Report 1 Feb 2007 10:32

You can repair your Windows XP installation by using the original Windows CD. It is vital that you back up important files before you do this! You will also need to run Windows Update once you have repaired your installation.

Researching:
Happy

Heather

Heather Report 1 Feb 2007 10:40

Im surprised the person who came to look at it didnt just reinstall them for you. Was he a pc repairer? The Windows are just a program - nothing to do with the actual mechanics of your puter, so yes, if everything else is ok, then reinstall them. If the computer is old and is straining under the amount of work you are doing then think of getting a new one.

Dodger

Dodger Report 1 Feb 2007 19:04

r u running xp /98/

Scouser from Leicester

Scouser from Leicester Report 1 Feb 2007 21:08

If you know anyone with a bit of knowhow no matter where, they might be able to help by using remote, you can give permision for them to access your PC from theirs. Paul

Julie

Julie Report 2 Feb 2007 11:32

hi all,thank you all for your replys, sorry i have taken a while to answer, but having to use my daughters laptop when available. The problem is also, i cannot access my start menu. i have put it in safemode and still cannot use start menu. Although i am able to access help and support, also loads of my files are missing from my desktop, they are still there though as when i scan with my antivirus it scans all the files. The guy who came out was from local paper and said it was beyond repair as apparently i don't have a product key on the hard drive?????? so he was unable to reinstall windows i use millenium version if this helps. Julie

Julie

Julie Report 2 Feb 2007 13:32

Hi all, Thanks again for all your replys. I have now resolved the problem. I managed to reinstall windows by creating a new disc and restoring to earlier configuration. Not happy with con man pc repairer.... Thanks again Julie x