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GR failings.

ProfilePosted byOptionsPost Date

Kenneth

Kenneth Report 25 Jan 2007 19:18

Why was Shirley suddenly deprived of GR membership? Why wouldn't GR answer her emails of complaint.In order to flag up her family tree she had to re-apply for membership and, for a while she had two valid accounts running in parallel. Why did it need another member to help her communicate with GR in order to put things right for a second time? And can Shirley be assured that her membership will not again be prematurely cut off? Has any other member been so treated without apology or explanation? K.Hall.