Genealogy Chat
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Judy in the States
| Profile | Posted by | Options | Post Date |
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Dotty | Report | 27 Jan 2007 10:48 |
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Thanks Maggie and everyone for your help I will ring AOL tech and speak to someone and go from there keeping my fingers crossed Regards Dotty |
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Brit | Report | 26 Jan 2007 18:09 |
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Hello Dotty I have aol broadband too. Have you checked your settings? You can set them to different levels, I have mine on medium. I always check my spam file before I go to my emails and sometimes there is an email in there that I want to read. As Horatia said, aol is very vigilant. Are you saying you cannot get pictures? or are you only getting part of your messages? you can get online support and 'chat with a tech' online, but you need to have some time and patience. They are sometimes able to help though. |
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Dotty | Report | 26 Jan 2007 18:01 |
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Yes thank you for your advice I agree with you I have been on the message boards but dident seem to get any help dont know what to do now thanks anyway for your help. Regards Dotty |
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Horatia | Report | 25 Jan 2007 21:36 |
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AOL employ spam avoidence technology and sometimes it's a little over enthusiastic. I've seen lots of people complaining about AOL regarding that issue. Cheers, Horatia |
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Horatia | Report | 25 Jan 2007 21:34 |
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Right, never used AOL in my life so I'm probably not the best person to advise. How about contacting AOL Support - that's what you are paying them for every month for so they should help you. Cheers, Horatia |
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Dotty | Report | 25 Jan 2007 20:03 |
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HI, I use AOL email. |
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Horatia | Report | 25 Jan 2007 19:45 |
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What do you use for your email then? Hotmail? Yahoo? AVG would alert you to viruses in your email, it wouldn't stop normal clean emails arriving. Cheers, Horatia |
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Dotty | Report | 25 Jan 2007 19:42 |
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No I dont use outlook and 100 percent the address is correct I am wondering if it has any thing to do with AVG but I have had a look but dont know what to do thank you for your reply |
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Horatia | Report | 25 Jan 2007 19:28 |
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Perhaps they aren't using the correct email address - you only have to miss one full stop off and it won't get there. Do you use Outlook Express for your email? Perhaps that is removing the attachments and that's why you can't see them. Cheers, Horatia |
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Dotty | Report | 25 Jan 2007 18:38 |
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Judy I wonder can you help, since I have been on broadband I have AVG and Zone alarm a family member living abroad can send me email with text (not all getting through) also with attachments but they dont get through and someone in this country sent me an email which dident get through I have checked the spam i dont know what to do I have asked around but cannot get any help thank you in advance for any help Regards Dotty |
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