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Top tip - using the Genes Reunited community

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Ancestry automatic renewal of subscription

ProfilePosted byOptionsPost Date

Linda G

Linda G Report 24 Jan 2007 20:36

I rang them last week on Freephone 08004049723. Very helpful. Good Luck Linda

Sharon

Sharon Report 24 Jan 2007 20:31

Anybody got any tips on cancelling an Ancestry subscription that has been renewed automatically via a credit card. My son-in-law joined Ancestry last year then didn't use the site for a few months. His subscription has now been automatically renewed twice, costing £219 ! He has tried to ring but gets no answer and no response from emails